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Thunderbird help


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#1
mollymeow

mollymeow

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I'm not having problems connecting - it doesn't time out, it finds the server properly - the problem is, I'm not getting a single message. Over the last week, I've had friends and business contacts call me and ask why I didn't respond to their email - it never made it to my inbox!

My ISP says it's definitely not them, it has to be me. They can send a tech out, but it will cost me $150, so I'm trying to fix this on my own first.

Does anyone have any suggestions? Thanks in advance.
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#2
Major Payne

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Have you tried the mail client that comes with Win XP to see if it has same problem?


Ron
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#3
mollymeow

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Yes, I have. I'm sorry, I should have mentioned that. I've tried both Outlook and Outlook Express and they aren't even connecting to the server.
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#4
Major Payne

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Should have asked you which mail service you use. The free Hotmail account I have causes this problem periodically, but it's because they have started a secure program which does not allow access to your mail until you actually go and login with PassPort. I have to type in what letters and numbers I see on the screen before I can start receiving/sending my e-mail with Hotmail. It's ok for about a week after that.

If you're using Hotmail, check and see. None of my other services have a problem with Outlook express getting my mail (Yahoo or GMail accounts).

Ron
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#5
Guest_jake6535_*

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Who does your email? I had the same problem with Bellsouth. if that's it, I'll give the details.
-Jake

I'm not having problems connecting - it doesn't time out, it finds the server properly - the problem is, I'm not getting a single message.  Over the last week, I've had friends and business contacts call me and ask why I didn't respond to their email - it never made it to my inbox!

My ISP says it's definitely not them, it has to be me.  They can send a tech out, but it will cost me $150, so I'm trying to fix this on my own first.

Does anyone have any suggestions?  Thanks in advance.

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#6
mollymeow

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I have a very small local ISP. They're saying that they haven't gotten any other reports on this issue.
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