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Problems with HP System Recovery


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#1
penmark

penmark

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I have an HP m1170n (Media Center) desktop, running xp sp2 with a 19" LCD monitor. I had previously upgraded my video card to a geo force 7300GS in anticipation of getting a wide-screen 22" LCD monitor, but still have not gotten that monitor. The computer and monitor had been working well, until last weekend, when I turned on the computer, and got the infamous "black screen." At various times in the past week, I got just the black screen or the blue HP screen, before it all froze. One time I was able to turn the caps lock light on and off, but I can't do that now.

To troubleshoot, I first hooked up another monitor, with the same results. I then removed the geo force video card and reinstalled the original video card that came with the computer, also with the same results.

Following my research, I decided to do a full system recovery. First, I tried hitting F10 upon bootup to enable the system recovery feature. I got the screen "Starting HP PC System Recovery..." and then it just stayed on that screen forever. I then rebooted and pressed escape key until i got the screen to select the CD drive where the first of two recovery disks was. After selecting it, I got the "Starting HP PC System Recovery..." and that just stayed on that screen forever.

Can anyone tell me what the problem is and what would be the best, and/or easiest, fix.

Thanks.
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#2
Titan8990

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Try booting the computer with one stick of RAM at a time. If you have another computer you can pull some known working RAM from that would be ideal. Typically freezing before the POST is not good.

Let us know if you are still having the same issue using different RAM.
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