This is my first time here and I am no "techie" but willing to give it a try. Can someone please tell me in plain English what the error messages listed below mean, and more importantly guide me (step by step) on how to rid them from my computer?
ERROR MESSAGES:
1) MSIEXEC.EXE file is linked to a missing export MSI.DLL:222
2) Rundll32 has caused an error in HPZPNP10.DLL
RundLL32 will now close
3) Rundll Error loading hpzpno10.dll
A dynamic link library (DLL) initialization, routine failed
These error messages started popping up about four nights ago while trying to install a new printer (HP Deskjet 3840), and I believe they are preventing the printer from working. To date, I've uninstalled and reinstalled the printer numerous times, carefully following the instructions, and starting from scratch each time. I've also uninstalled my McAfee Anti Virus Program and AOL 9.0, thinking that they were the cause of the problem, but to no avail. Regardless, the Printer Wizard indicates that the printer installation is complete and all is well. Yet, the printer does not work. Note: I uninstalled AOL 9.0 mostly because it had been causing some hiccups prior to the printer installation.
I checked also for Windows ME updates and installed them as well. However, I've noticed that despite the history file showing a current date and satisfactory installation status, the Windows Update continues to show Updates to be Installed. This seemed odd, especially since I don't recall seeing this kind of communication discrepancy in the past.
Incidentally, I don't know if this is a contributing factor to the above error messages, but I noticed that since running a full virus scan on my computer 3-4 days before I attempted the printer installation, and deleting all risky files and things that didn't appear to be essential, my computer started periodically acting strangely at start-up (i.e, messages about initialization or start-up files, etc.) However, hitting any key usually clears this up, and the system proceeds to boot up fully.
Please help, I'm at wits end, and on the verge of doing "great physical harm" to my computer!!! Thanks in advance for your assistance.
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