WinXP Pro SP2,
PC: Pentium IV 2.6 or 2.8GHz, 1GB RAM
Running the following security software:
Avast Home Edition
Background that led to the current problem:
A few months ago after fixing a horrific mistake I made while installing Asian language support files, my computer began experiencing Windows Explorer crashes just before the system tray finishes populating with icons but after the login screen and after the desktop is first displayed. Windows Explorer will typically crash a few more times before it appears to become stable.
All signs point to this being a memory problem, but after running extensive memory tests for over 64 hours, there are no reports of any memory issues at all. All memory on the computer seems to be running fine, and when swapped out I'm still having Windows explorer crashes. Further more, the memory that was swapped out works fine in other computers. The known good working memory has been swapped back in.
Virus, Spam, Rootkits, Malware etc.:
Extensive safe mode testing, Normal mode testing, and online tests have been performed as per the instructions posted here on GeeksToGo.com. Further tests were also performed. No viruses, rootkits, spyware, or malware etc. were found.
All the security software conflicts I could think of have been tested and None of the currently installed software seems to be causing the crashes. In other words when my computer was disconnected from the WAN as well as the LAN, I uninstalled all the security software and the Windows Explorer crashes would still occur.
Current Issue / Problem:
I've decided to bite the bullet and try to repair windows. I've followed the guide posted here on GeeksToGo.com for the repair. All went exactly as the post said it should until during the very final step. The WinXP repair screen states that it will be done installing in 33 minutes. It said this for about 12 hours before I aborted and tried again. This time around its been about 14 hours with the same results. What follows is a more detailed description of the final screen where the hang up is experienced:
The current install screen thats been running on my computer for more than 14 hours says the following on the left had side of the screen:
(Radio button checked) Collecting information
(Radio button checked) Dynamic Update
(Radio button checked) Preparing installation
(Radio button "Unchecked") Installing Windows
(Radio button "Unchecked") Finalizing installation
Setup will complete in
approximately 33 minutes.
Below this is a status bar that is about 3/4 of the way done.
Questions for the tech:
Is there anything else I can try before completely reformatting and reinstalling a fresh copy? Is there anything I can do to figure out why the computer is hanging at 33 minutes each time? Are there any program switches or whatever there called (Example:"-? -a -b -lm") that I might be able to use to probe what the problem is or create a log file of some kind?
Any help would of course be appreciated.
Thank you for your time and patients with this issue.
Obviously I look forward to your reply.
Edited by geekstogouser, 20 November 2007 - 07:41 PM.