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Explorer.exe constantly crashes.


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#1
AJPod

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HI, this has been bugging me for several days now. I ran and installed a file sent to me by a friend, not really checking as to what it was - supposedly 'funny' I should now better, but I didn't think twice. Well, since then, my system has slowly been dying off. I reckon that I tracked something down to C:\Windows\Temp with some Win(3numbers eg 449).exe files located in there that started to run after this program ran. I deleted these files, and that worked as a temporary solution, but the problems have come back. Basically, explorer.exe gets consistently terminated by something running under the guise of rundll32.exe, which, no matter what I do, consistently runs and cannot be terminated (it just comes back straight away). Anyhow, I reckon it might be something that has integrated itself into the windows explorer shell, as whenever I do get explorer working for 10 or 20 secs by terminating rundll32.exe before running explorer.exe, rundll32.exe comes back once I open an explorer window eg. My Documents. I've done a full system scan using the most up-to-date version of avast! but with no luck at all, which makes me think it might be the windows system mucking up. Also, I did, at one time, upon starting my PC, get a BSOD quoting code c000021a, which supposedly is a mess with csrss.exe or lsass.exe. I'm stumped as to whether it's a virus or windows system file messing my computer up, but I have done sfc/ scannow and repaired windows files, and I'm still lost.

HiJackThis log removed by moderator

Any help would be much, much appreciated!

Edited by Murray S., 22 November 2007 - 10:02 AM.

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#2
Mark K

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Have you tried opening msconfig to see what services/programs are starting up when booting the PC?

Start Menu > Run > type msconfig
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#3
Murray S.

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Howdy and welcome to G2G:

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Murray
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