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XP Updates Not Allowed


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#1
manogolf

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Hi,

I was attempting to find the pesky program which keeps popping on my desktop for anti-spyware/anti-virus protection (irony) and received a network policy administration error which stated change administration settings to allow. After clicking admin setting I receive the same error.

Logged in here for suggestions and went over to microsoft to check security updates. Could not start the check for the same reason. Viewed their knowledge base which suggested typing start-->run-->type gpedit.msc and hit enter. I receive a notice the file does not exist.

I did manage to run a scan with windows defender and received an all clear from them. I have BitDefender running full time and am constantly being notified it caught a virus that did not infect my system but after every scan offered the notices do not subside.

Summary: Download Anti Everything that plagues you Now pop up is driving me nuts. Can't open control panel or user settings, receive numerous caught em before they get you virus alerts, can't update windows security.

Jerry
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#2
Titan8990

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Welcome to Geeks to Go.

Please go to the Malware forum and follow the instructions at the top....Especially the Instructions to do before posting in the malware fourm.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
123Runner

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You beat me to it Titan. My suggestion also.
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#4
manogolf

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My problem has now elevated to an OS issue. I did follow instructions at the hijack this thread and posted a log there http://www.geekstogo...og-t177668.html. My issue now is I am completely locked out from going to a user profile.

After installing ZoneAlarm and rebooting the problem started. When attempting to login I receive a blue screen letting me know windows is shutting down to prevent damage to your system.

Driver_IRQL_Not_Less_Or_Equal

About every tenth attempt of rebooting I can manage to get the safe mode screen to come up. Problem is it won't let me scroll up to select start in safe mode and starts normally, not very helpful since I eventually end on the same blue screen.

I also tried booting from CD attempting to start the XP install disk but it ignores the press any key to boot from CD request and begins loading the operating system normally.

The computer is virtually dead at this point and I am at wits end trying to get it to boot anything other than normal booting sequence which always ends the same....blue screen.

Please advise if my request should post elsewhere.

Thanks,

Jerry

Edited by manogolf, 24 November 2007 - 01:53 PM.

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