[khol999]

Hello, I was wondering what I can do to get my computer working again without the install CD or Reg key #. One day I rebooted the system and it went to a black screen and gave me error message and instructed me to install my "install CD". I looked everywhere for it and can't find it and don't know what I can do now. I also couldn't find my Reg. key # either. (probably with each other) What to do?

Thank you for your time,

Keith

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If this is Windows 98 as in your profile, the "CD" files it needs are probably in C:\Windows\Options\Cabs folder.
Your key should be stuck on the side/top/bottom/back of your computer case.

[Neil Jones]

If this is Windows 98 as in your profile, the "CD" files it needs are probably in C:\Windows\Options\Cabs folder.
Your key should be stuck on the side/top/bottom/back of your computer case.

[khol999]

This system is Windows XP Media Edition. I don't know if that makes it different. I'm not by that computer right now, but if the key is on the computer base what do I do about getting the screen back to windows? Do I type C:\Windows\Options\Cabs folder? I'm sorry I don't know much about this stuff.

Thank you,

Keith

[Neil Jones]

XP Media Edition is/was only available in OEM format so the supply of a product key was mandatory and it would have also been mandatory to stick it on a non-removable part of the computer case if it was pre-installed on a branded computer (ie a Dell, HP, Compaq, etc).

Unfortunately most branded computers don't provide a proper Media Center CD so unless you can borrow one from a friend (but not their key), you're going to be a bit stuffed. The only available option then would be a new XP licence but this would wipe the machine anyway.

Edited by Neil Jones, 24 November 2007 - 02:26 PM.