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Please help me before I throw it away!


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#1
lalexander98

lalexander98

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My mother's computer is a Dell Dimension 2400.(out of warranty) When I turn the computer on it stops at a black screen and says "Loading PBR for descriptor 2...done" "A disk read error has occurred" Press Ctrl+Alt+Del to restart". CAD only restarts and takes me back to this exact spot. I have tried F2 and F12 (probably didn't do what I needed to) and nothing helped. I also tried Ctrl+F11 to restore factory settings and it stopped in the middle and canceled. I understand this may be a hd issue, but would like any and all other possible options first. I am not worried about losing data, I just want my mom to have a working computer.
Thanks in advance,
Lynn

Edited by lalexander98, 26 November 2007 - 08:06 PM.

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#2
Neil Jones

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This is a hard drive issue. Need to replace the hard drive and run your Dell installation CD again to set the system back up.
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#3
ZEUS_GB

ZEUS_GB

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Hello lalexander98 and welcome to G2G!

I've done a few Google searches and it appears that the hard drive may be damage or the boot sector/file system is corrupt.

Use your Windows XP setup disk to boot into the recovery console.

Run chkdsk /r c: and then run fixboot.
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