>>>get it working yet?
Hi cmpm,
Not yet. Lately, I've been trying to figure out why oh why I wasn't getting the full size of the HDD to register. Think I found the answer -- that I need Service pack 1. So I'm gonna do that.
>>>if not
what is the exact make and model of your modem
if you don't know or remember
is it like half the size of the opening in the back of your computer?
that could mean it's a software based modem
It's a "v.92 PCI Voice Faxmodem." It's quite a small card, about 1 1/2" x 4 1/2".
>>personally i'd reformat with the modem already installed physically
if the operating system does not recognize it
there will be ? or ! in device manager
right click 'my computer'
left click 'hardware'
left click 'device manager'
scroll through the list of hardware and look for ? or !
in the list
right click it and update driver with the cd in the cd drive
let it search microsoft as well
OKay, I can try that.
Yeah, that's what I expected to see -- the ? or ! in Device Manager. But there was nothing. No modem mentioned, nothing. So I'll try that. Thanks.
Hmm. I'm wondering. It doesn't make sense to me but I'd like to ask y'all who've answered me. Could my not having Service Pack 1 on this larger HDD be making this happen with the modem?? I mean, I don't have SP1 on the old HDD I'm using now, but . . . Maybe this larger one?????
>>>if that don't work try another pci slot
Yep, I had tried another PCI slot, "just 'cause," but with the same result. And heck, the modem is working fine on this old HDD in that original PCI slot.
>>>if that don't work i'm out of thoughts for ya
Ooh, then I hope something here works!
---
>>>also and probably most important
are you upgrading from a different OS then XP
if so from what OS and type and model of computer
Nope. I bought a brand new HDD and just loaded XP straight away.
>>>QUOTE
I thought I might have damaged it in taking it in and out but when I switched my old hard drive back to master, the modem worked fine. That's what I'm using to access the Internet right now.
what OS is on this hard drive?
The old HDD has XP.
>>>also the seagate 300, what type does it say it is on the box?
like when you have your old hard drive in
in device manager it should say 'ide' or something
what does it say about the new one in device manger also
cmpm, I don't know why I slipped up, but I meant to say the Seagate is a 250 G, not 300. On the paperwork, it says "Seagate ST3250823A 250GB UDMA/100 7200RPM 8MB IDE HDD"
In Device Manager it says "IDE\DISKST 3250823A"
>>>hope i'm wasting my words and you have it fixed
good luck
Hopefully soon, cmpm. Hopefully soon. I do appreciate the help y'all are giving me. I don't feel so all alone in this.