Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

windows xp search,media and update don't work


  • Please log in to reply

#1
poulou

poulou

    New Member

  • Member
  • Pip
  • 9 posts
Hi,
When I go to search for files and folders on my sons computer it opens and then nothing. No dog no search assistant nothing, His windows media says internal application error, and when I go to windows update it brings me to microsoft updates and at the bottom of the page it says done.
tia
Rachel :tazz: ,
  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
try this first

http://www.microsoft...&displaylang=en
  • 0

#3
poulou

poulou

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Hi I downloaded this and now I can actually go to the windows update site. It checks my computer for needed downloads, I go to download and it says encountered and error
Rachel
  • 0

#4
poulou

poulou

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Hi again
I failed to mention that my media player now works as well as my search function in windows Yahoo we're almost there
Rachel
  • 0

#5
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
did it give an error number or information about it?

If not, search for WINDOWSUPDATE.log, should be in c:\windows

Open it in notepad and go to thebottom, where the FAILURE is reported. what does it say
  • 0

#6
poulou

poulou

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
the error number is 0x80070424
  • 0

#7
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
See if this helps::


Click Start.
Choose Run.
In the Run box, type

regsvr32.exe wuaueng.dll

Click OK.


then start > run
regedit.exe

navigate to the key
HKEY_LOCAL_MACHINE\SYSTEM\Curr­entControlSet\Services\wuauser­v

If you find a DeleteFlag value there on the right side, right click it and choose delete

Reboot, try windows update again
  • 0

#8
poulou

poulou

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
o.k. this is what I have
default blue flag
description has red flag with ab in in
display name has red flag with ab in it
error control blue flag
image path has red flag with ab in it
object name has red flag with ab in it
start and type blue flag
  • 0

#9
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
there is no deleteflag value...so you don't have to do anything.

Did you visit WindowsUpdate?
  • 0

#10
poulou

poulou

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
I did earlier and got the error message. How important is it to get the windows downloads. When my sister did service pack 2 her whole computer at work crashed
Rachel
  • 0

#11
poulou

poulou

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
I just went to microsoft and to windows update and it worked
thank you so much I truly appreciate it
Rachel
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP