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#1
***bigjoe***

***bigjoe***

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Hi all,

If anyone can help me i would really appreciate it... Please bear with me as im not completely sure what i'm doing...

I have recently bought a new ipod nano 3rd generation. When i concted it to my computer (Dell Deminsions 2400) i get a bubble in the bottom right hand corner saying

''usb device not recognized. one of the usb devices attached to this computer has malfunctioned and windows dose not recognize it''

I have conected my nano to two other computers and and it has worked fine with them. I have tryed to repair itunes and have updated it but nothing has worked.

any help would be much appreciated.

Regards
bigjoe

Edited by ***bigjoe***, 12 December 2007 - 09:39 AM.

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#2
Gravity Gripp

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Does your computer have front and rear USB ports? I've had touble out of several front USB ports on my PC's but the ones on the mother itself has always worked.
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#3
Ztruker

Ztruker

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Does the iPod Nano require USB 2.0 while you perhaps have USB 1.1?

The only way I know of to tell is as follows:

1. Right-click the My Computer icon and select Properties
2. Click Hardware Tab
3. Click Device manager button
4. Left-click the plus (+) sign next to Universal Serial Bus Controllers.

If Enhanced Host Controller and/or USB 2.0 Root Hub Device are listed, then the computer has USB 2.0 ports.

If Universal Host Controller and/or Open Host Controller are listed, then the computer has USB 1.1 ports
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#4
***bigjoe***

***bigjoe***

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Thanks for your replies,

Gravity Gripp, I have tryed both front and back USB ports and neither work.

Ztuker, I have followed your steps and i have 1* enhanced host controller. 3* Universal Host Controler. 1* Composite Device. 1* Printing Support. 4* USB Root Hub.

Any other Ideas?

Cheers
bigjoe
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#5
NickGolovko

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As soon as it works fine for other machines, it is natural to assume that the issue is restricted to your computer only.

From my own experience I can say that some USB devices are quite sensitive to the ports. I have two front USB ports; they are not in perfect condition as I used them a lot. I take one and the same new cable inserted to one of these ports; my Motorola L7 works perfectly with the cable as either removable drive or modem, but my Transcend card reader refuses to work completely.
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#6
***bigjoe***

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i seems you were right lads... all my usb ports must be knackered, i conected it through a switch and it is now working fine...

thanks for all your help.

bigjoe
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