Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unable to Install application


  • Please log in to reply

#1
diesel_74

diesel_74

    New Member

  • Member
  • Pip
  • 1 posts
Hi,

i've had 2 operationa application software for creative soundblaster audigy and creative soundblaster live. they were in the same directory. i uninstalled sb live and i clicked on yes when asked to delete files that may be shared with other applications. after reboot, the soft for audigy didn't work, so i tried to unistall it from control panel but the uninstall didn't work. I've deleted all the registry key matching creative, and creative folder from program files. i tryed a clean install but didn't work. it seems is not completly uninstalled and the installation cd doesn't copy all the files.

is it a step that i'm missing when i try to manually uninstall?

that's what i did:

delete C:\Program Files\Creative

delete entry in:

HKEY_LOCAL_MACHINE\SOFTWARE\CREATIVE_TECH

and

HKEY_CURRENT_USER\SOFTWARE\CREATIVE_TECH

then i've dine a reboot and i tried to install the software....it went fine, but the application doesn't start....
  • 0

Advertisements


#2
Kelvin

Kelvin

    Member

  • Member
  • PipPipPip
  • 921 posts
It might be because you didn't clean ALL of the software.

1.) C:\Documents And Settings\<your user>\Application Data\Creative

Delete that folder.

2.) Download CCleaner.

After uninstalling both, select Registry tab from left side tabs.

Select Scan for issues.

After the scan has finished, select Fix Selected Issues. A popup window will appear.

Select Fix All Selected Issues.

Now, reboot and reinstall.

That should help.

EDIT: If you can't see Application Data in your user folder, enable hidden files and folders, or just copy the whole directory from my post.

~Kelvin

Edited by Kelvin, 13 December 2007 - 11:47 PM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP