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Unable to Install application

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i've had 2 operationa application software for creative soundblaster audigy and creative soundblaster live. they were in the same directory. i uninstalled sb live and i clicked on yes when asked to delete files that may be shared with other applications. after reboot, the soft for audigy didn't work, so i tried to unistall it from control panel but the uninstall didn't work. I've deleted all the registry key matching creative, and creative folder from program files. i tryed a clean install but didn't work. it seems is not completly uninstalled and the installation cd doesn't copy all the files.

is it a step that i'm missing when i try to manually uninstall?

that's what i did:

delete C:\Program Files\Creative

delete entry in:




then i've dine a reboot and i tried to install the software....it went fine, but the application doesn't start....
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It might be because you didn't clean ALL of the software.

1.) C:\Documents And Settings\<your user>\Application Data\Creative

Delete that folder.

2.) Download CCleaner.

After uninstalling both, select Registry tab from left side tabs.

Select Scan for issues.

After the scan has finished, select Fix Selected Issues. A popup window will appear.

Select Fix All Selected Issues.

Now, reboot and reinstall.

That should help.

EDIT: If you can't see Application Data in your user folder, enable hidden files and folders, or just copy the whole directory from my post.


Edited by Kelvin, 13 December 2007 - 11:47 PM.

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