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PLEASE HELP!


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#1
tylerl06

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Hi everyone- thanks for reading!

I built a computer a few months ago and it is randomly shutting down (as if the electricity went off).
the system is as follows
CPU: Intel Core 2 duo 2.4 Ghz
MoBo: Asus p5n32-e SLI
GPU: NVidia 8600 GTS 256MB
RAM: 2 gigs DDR2
Hard Drives: 1 160 GB 1 500 GB SATA hard drives

I downloaded a program to monitor temperatures. The cores are fine and running cool at 30-40 degrees C. The GPU is running at a normal temperature of 50 degrees C. However speedfan is detecting something at around 95-100 degrees C. The temp goes up the longer the computer is on and around 100 degrees C it just powers off. I have no idea what is causing this. There is a new 500W power supply, proper cooling, the RAM is fine as are the hard drives. Can anyone help me? I'm desperate- I am in the middle of finals and I can't use my computer!

Thank you for your help in advance!
p.s. I've attached a screen shot of the temperatures from speedfan

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#2
Kelvin

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It means the heat in building up INSIDE.

Try the following:

1.) Blow out dust in the CPU using a can of compressed air.

2.) Try opening the case and move it to direct air flow into it.

If the problem still persists, post back, will you? :)

~Kelvin
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#3
tylerl06

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Hey Kelvin-
Thanks for the quick reply. Unfortunately I have already done both of your suggestions and neither has helped :)
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#4
Kelvin

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Ok, then I'll need you to download Everest and install it.

Now, select Report on the top bar, and choose Custom Selection.

Once there, check only Computer > Sensor.

On the next screen, choose Plain text.

Post back with the generated text.

~Kelvin
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#5
tylerl06

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Hi Kelvin-
Thanks again for your help! Here is the readout (I had to reduce it cuz it was too long but i got all the temps in)

--------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------

Version EVEREST v4.20.1170
Benchmark Module
2.3.212.0
Homepage http://www.lavalys.com/
Report Type Quick Report [ TRIAL VERSION ]

Computer DESKTOP
Generator Tyler
Operating System Microsoft Windows Vista Home Premium
6.0.6000 (Vista Retail)
Date 2007-12-15
Time 14:08


--------[ Sensor ]------------------------------------------------------------------------------------------------------


Sensor Properties:
Sensor Type IT8718F + W83791D + ADT7475 (ISA 290h, SMB 2Dh, SMB 2Eh)
GPU Sensor Type Driver (NV-DRV)

Motherboard Name Asus P5N32-E / Striker Extreme
Chassis Intrusion Detected No

Temperatures:
Motherboard 30 C (86 F)

CPU 23 C (73 F)
CPU #1 / Core #1 27 C (81 F)
CPU #1 / Core #2 28 C (82 F)

GPU [ TRIAL VERSION ]
Temperature #1 -1 C (30 F)
Temperature #2 -1 C (30 F)

Temperature #3 -1 C (30 F)

Cooling Fans:
CPU 2015 RPM

Voltage Values:
CPU Core
1.73 V
+3.3 V 2.99 V
+5 V 4.60 V
+12 V [ TRIAL VERSION ]
+5 V Standby
4.57 V
VBAT Battery 2.75 V
Debug Info F 014F FFFF FFFF 0000 0000
Debug Info T 23 30 244

Debug Info V 67 BB 63 AB A9 63 62 (FF)
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#6
123Runner

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I would have suspected the CPU overheating and shutting down. The temps do not show it.

CPU 23 C (73 F)
CPU #1 / Core #1 27 C (81 F)
CPU #1 / Core #2 28 C (82 F)


3 CPU temps bother me, BUT, I am not familiar with duo core.

I am also bothered by 3 GPU temps that are all the same.

GPU [ TRIAL VERSION ]
Temperature #1 -1 C (30 F)
Temperature #2 -1 C (30 F)
Temperature #3 -1 C (30 F)


Please check a couple things. Go into your bios and look for a screen dealing with your temps and verify these against Everest.

Also download Mother Board Monitor (MBM) from HERE and verify the temps.
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#7
Kelvin

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Exactly what Runner said. You mentioned the CPU overheating, but now we see your core components running at a very cold temperature (23C-28C). Did you do this at startup? If you did so when you booted up, this time leave your computer running for a longer time and do as you would normally do, and then run Everest.

And, if you don't know how to go into BIOS as directed by Runner, restart your computer, and as soon as the black screen pops up press either the DEL or F2 key (whichever your computer has set), and look for the Temperature.

~Kelvin
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