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CDROM troubles..

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I just got a new game for the holidays and I popped it in to install it and the window didnt automatically pop up. So I went into my computer and clicked on every drive thingy there and it said no disc was there.. so i went and did run program and did autorun to every drive and still nothing.. What is the problem?? why are my cdrom and dvd drives not coming up?? Did a program i needed to run them get deleted??

If you have anything that might be able to help me out let me know and please e-mail me your advice at: e-mail address removed
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