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slow shut down


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#1
Picky

Picky

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I cleaned out a laptop with a bunch of infestations. I have got it clean and running a good antivirus software. The only problem I see is if you run the laptop for a while it take forever to shut down. Once you hit start and shutdown it takes 2 minutes for the turn off/restart buttons to appear. Then it take another two minutes to turn off. Is there a area I can check to speed this up. I did use msconfig and close allot of start up programs. Thanks
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#2
dsenette

dsenette

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which antivirus are you running? do you have it set to do a startup/shutdown scan? if so try disabeling the shutdown scan

also you might want to take a trip through the malware forum to make sure you're completely clean

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post a hijackthis log in THE MALWARE FORUM forum.
(Posting HiJack This logs in any other forum other than the malware forum is forbidden. If you post an HJT log in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post HJT logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..
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