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Malware removed but now xp acting up


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#16
Dajap

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When you say backup my data, does that mean like take all my important stuff and put it on a external HD?
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#17
Dajap

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Ok so I did the PC Recovery and Everything seems to be back in order. My wireless is working again but it is giving me a limited connectivity. When I click on repair for the connection it tells me "Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address" How do I fix this problem?
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#18
The Skeptic

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Please click Start > Run. Type cmd. A DOS-like scren will show up. At the prompt please Type ipconfig /release and press Enter. Type ipconfig /flushdns and press Enter

Please reboot and report.
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#19
Dajap

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I tried what you posted but it still is doing the same thing. MY IP address now is 169.254.XXX and I read somewhere that it should be 192.168.XXX

Edited by Dajap, 20 December 2007 - 09:13 AM.

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#20
The Skeptic

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Is there any other computer connecting wirelessly to the same router? That will help us telling if the problem is in the router or in the computer.
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#21
Dajap

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No just the one having problems. Would it help if I showed you what comes up when I type ipconfig /all?
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#22
Ztruker

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The ipconfig /all information could be usefull, please post it.

How far is your computer from the router? Any walls in between?
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#23
Dajap

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Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Christopher Hamilton.CHRIS>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Chris
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-75-11-FB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.249.67
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Christopher Hamilton.CHRIS>

Right now I'm on my Desktop and the affected computer is my laptop. They are sitting right next to eachother right now for the troubleshooting purposes. I noticed something earlier while I was troubleshooting. My wireless router a linksys wrt54g has a button on it that says cisco systems. When I push this button the normally orange lit button starts flashing white rapidly. My wireless network on my laptop then starts to pick up a unsecured wireless network called linksys_ow_21189 instead of the normal wireless that is security protected. I can connect to that and get internet no problem but it isn't protected and after that button stop flashing it turns back into my security enabled network. When I connect to the linksys ow 21189 I used the ipconfig /all on that and copied all the info and manually put that in and tried to connect to the normal network and I still get the limited or no connectivity.

This is what I get for an ipconfig /all when it is on the linksys network

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Christopher Hamilton.CHRIS>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Chris
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-75-11-FB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.74.162
68.87.68.162
Lease Obtained. . . . . . . . . . : Thursday, December 20, 2007 11:45:26
PM
Lease Expires . . . . . . . . . . : Friday, December 21, 2007 11:45:26 P
M

C:\Documents and Settings\Christopher Hamilton.CHRIS>
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#24
The Skeptic

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Looks as if the hardware is working well. What I suggest is that you set the security back on your computer, the encription key might have been corrupted or deleted.
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#25
Dajap

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Talked to linksys technical support and I got it fixed! Thanks for your guidance and help!
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#26
Major Payne

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Hi Dajap:

Would you post the solution here for others that may be having a similar problem and have been following this thread? Thank you and season's greetings.

Ron
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#27
Dajap

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Ok this is what I had to do to get this problem fixed.

I went on the 'Wireless Network Connection' window, and went to 'Change Advanced Settings'

I went to the advanced tab and clicked on setting and turned off the windows firewall.

Then I remove all Preferred Networks on the wireless network tab. Be sure to remove everything there including your own network.

Then I tried to connect to my network again and then I had to take the wpa shared key from the linksys setup I have (This is where I pinged the 192 IP address) and put that key in and then my internet started working.

So pretty much my computer wasn't talking to my wireless router. I hope this makes sense to everybody.
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#28
Major Payne

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Certainly makes sense to me and thank you for taking the time to post back.

Ron
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