Malware removed but now xp acting up
Started by
Dajap
, Dec 18 2007 09:31 AM
#16
Posted 19 December 2007 - 03:17 PM
#17
Posted 20 December 2007 - 08:23 AM
Ok so I did the PC Recovery and Everything seems to be back in order. My wireless is working again but it is giving me a limited connectivity. When I click on repair for the connection it tells me "Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address" How do I fix this problem?
#18
Posted 20 December 2007 - 08:59 AM
Please click Start > Run. Type cmd. A DOS-like scren will show up. At the prompt please Type ipconfig /release and press Enter. Type ipconfig /flushdns and press Enter
Please reboot and report.
Please reboot and report.
#19
Posted 20 December 2007 - 09:09 AM
I tried what you posted but it still is doing the same thing. MY IP address now is 169.254.XXX and I read somewhere that it should be 192.168.XXX
Edited by Dajap, 20 December 2007 - 09:13 AM.
#20
Posted 20 December 2007 - 12:44 PM
Is there any other computer connecting wirelessly to the same router? That will help us telling if the problem is in the router or in the computer.
#21
Posted 20 December 2007 - 03:07 PM
No just the one having problems. Would it help if I showed you what comes up when I type ipconfig /all?
#22
Posted 20 December 2007 - 09:10 PM
The ipconfig /all information could be usefull, please post it.
How far is your computer from the router? Any walls in between?
How far is your computer from the router? Any walls in between?
#23
Posted 20 December 2007 - 10:50 PM
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Christopher Hamilton.CHRIS>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Chris
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-75-11-FB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.249.67
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
C:\Documents and Settings\Christopher Hamilton.CHRIS>
Right now I'm on my Desktop and the affected computer is my laptop. They are sitting right next to eachother right now for the troubleshooting purposes. I noticed something earlier while I was troubleshooting. My wireless router a linksys wrt54g has a button on it that says cisco systems. When I push this button the normally orange lit button starts flashing white rapidly. My wireless network on my laptop then starts to pick up a unsecured wireless network called linksys_ow_21189 instead of the normal wireless that is security protected. I can connect to that and get internet no problem but it isn't protected and after that button stop flashing it turns back into my security enabled network. When I connect to the linksys ow 21189 I used the ipconfig /all on that and copied all the info and manually put that in and tried to connect to the normal network and I still get the limited or no connectivity.
This is what I get for an ipconfig /all when it is on the linksys network
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Christopher Hamilton.CHRIS>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Chris
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-75-11-FB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.74.162
68.87.68.162
Lease Obtained. . . . . . . . . . : Thursday, December 20, 2007 11:45:26
PM
Lease Expires . . . . . . . . . . : Friday, December 21, 2007 11:45:26 P
M
C:\Documents and Settings\Christopher Hamilton.CHRIS>
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Christopher Hamilton.CHRIS>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Chris
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-75-11-FB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.249.67
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
C:\Documents and Settings\Christopher Hamilton.CHRIS>
Right now I'm on my Desktop and the affected computer is my laptop. They are sitting right next to eachother right now for the troubleshooting purposes. I noticed something earlier while I was troubleshooting. My wireless router a linksys wrt54g has a button on it that says cisco systems. When I push this button the normally orange lit button starts flashing white rapidly. My wireless network on my laptop then starts to pick up a unsecured wireless network called linksys_ow_21189 instead of the normal wireless that is security protected. I can connect to that and get internet no problem but it isn't protected and after that button stop flashing it turns back into my security enabled network. When I connect to the linksys ow 21189 I used the ipconfig /all on that and copied all the info and manually put that in and tried to connect to the normal network and I still get the limited or no connectivity.
This is what I get for an ipconfig /all when it is on the linksys network
Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Christopher Hamilton.CHRIS>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Chris
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-33-99-41
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-75-11-FB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.74.162
68.87.68.162
Lease Obtained. . . . . . . . . . : Thursday, December 20, 2007 11:45:26
PM
Lease Expires . . . . . . . . . . : Friday, December 21, 2007 11:45:26 P
M
C:\Documents and Settings\Christopher Hamilton.CHRIS>
#24
Posted 21 December 2007 - 12:43 AM
Looks as if the hardware is working well. What I suggest is that you set the security back on your computer, the encription key might have been corrupted or deleted.
#25
Posted 21 December 2007 - 09:27 AM
Talked to linksys technical support and I got it fixed! Thanks for your guidance and help!
#26
Posted 21 December 2007 - 04:11 PM
Hi Dajap:
Would you post the solution here for others that may be having a similar problem and have been following this thread? Thank you and season's greetings.
Ron
Would you post the solution here for others that may be having a similar problem and have been following this thread? Thank you and season's greetings.
Ron
#27
Posted 21 December 2007 - 05:12 PM
Ok this is what I had to do to get this problem fixed.
I went on the 'Wireless Network Connection' window, and went to 'Change Advanced Settings'
I went to the advanced tab and clicked on setting and turned off the windows firewall.
Then I remove all Preferred Networks on the wireless network tab. Be sure to remove everything there including your own network.
Then I tried to connect to my network again and then I had to take the wpa shared key from the linksys setup I have (This is where I pinged the 192 IP address) and put that key in and then my internet started working.
So pretty much my computer wasn't talking to my wireless router. I hope this makes sense to everybody.
I went on the 'Wireless Network Connection' window, and went to 'Change Advanced Settings'
I went to the advanced tab and clicked on setting and turned off the windows firewall.
Then I remove all Preferred Networks on the wireless network tab. Be sure to remove everything there including your own network.
Then I tried to connect to my network again and then I had to take the wpa shared key from the linksys setup I have (This is where I pinged the 192 IP address) and put that key in and then my internet started working.
So pretty much my computer wasn't talking to my wireless router. I hope this makes sense to everybody.
#28
Posted 21 December 2007 - 05:33 PM
Certainly makes sense to me and thank you for taking the time to post back.
Ron
Ron
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