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HiJackThis problem[CLOSED]


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#1
Shaena

Shaena

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I hope this is the appropriate time to enter the log. I have walked through topic 2852.

The log follows:

Logfile of HijackThis v1.99.1
Scan saved at 4:17:25 PM, on 4/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\system32\rlvamn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\webshots.scr
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Downloads\computer helps\HijackThis1991.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart QB_SEQUENCE first
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\rlvamn.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Backflip - {FACE8C28-E524-11D3-8CCD-0050DA18E436} - C:\WINDOWS\system32\bckflp03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O15 - Trusted Zone: http://www.msn.com
O15 - Trusted Zone: http://*.mymsn.com
O15 - Trusted Zone: *.taxsoft.com
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.6.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} - http://www.pestscan....r/axscanner.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} - http://www.talkingbu...uddyinstall.exe
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O16 - DPF: {FACE8C27-E524-11D3-8CCD-0050DA18E436} (&Backflip Buddy) - http://www.backflip..../backflip03.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O20 - Winlogon Notify: BITS - C:\WINDOWS\system32\lv8q09l5e.dll
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#2
Shaena

Shaena

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Though I've tried everything suggested in this forum, nothing worked. Browser windows open and icons appear on the desktop. This started today, 4/18/05; I tried restoring this had no effect. Now I'm getting "rundll errors" at start-up.

Norton found a couple trojans shortly after this happened; but there must be something more. Browser windows opens on their own makes me irritated, but it makes me nervous too.

Thanks for any suggestions.

Shaena
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#3
Guest_thatman_*

Guest_thatman_*
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Hi Shaena

Please read through the instructions before you start (you may want to print this out).

Please set your system to show all files; please see here if you're unsure how to do this.

Click Start > Run and type: cmd and then click OK! This brings up a command prompt window.
At the command prompt opens, type the following command into the run box nail.exe /FullRemove and then hit the enter key:

Press Ctrl+Alt+Delete once -> Click Task Manager -> Click the Processes tab -> Double-click the Image Name column header to alphabetically sort the processes -> Scroll through the list and look for:
C:\WINDOWS\Nail.exe
C:\WINDOWS\system32\rlvamn.exe
C:\WINDOWS\isrvs\mfiltis.dll
C:\WINDOWS\system32\lv8q09l5e.dll
C:\WINDOWS\svcproc.exe

If you find the files, click on them, and then click End Process -> Exit the Task Manager.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items:
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\rlvamn.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.6.cab
O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} - http://www.talkingbu...uddyinstall.exe
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O20 - Winlogon Notify: BITS - C:\WINDOWS\system32\lv8q09l5e.dll
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:
C:\WINDOWS\Nail.exe
C:\WINDOWS\system32\rlvamn.exe
C:\WINDOWS\isrvs\mfiltis.dll
C:\WINDOWS\system32\lv8q09l5e.dll
C:\WINDOWS\svcproc.exe

Exit Explorer.Reboot as normal.

If you were unable to find any of the files then please follow these additional instructions:
Download Pocket Killbox and unzip it; save it to your Desktop.
Run killbox and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes. Let the system reboot.
C:\WINDOWS\Nail.exe
C:\WINDOWS\system32\rlvamn.exe
C:\WINDOWS\isrvs\mfiltis.dll
C:\WINDOWS\system32\lv8q09l5e.dll
C:\WINDOWS\svcproc.exe


Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc :tazz:
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#4
Guest_thatman_*

Guest_thatman_*
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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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