[Lowrie]

I just got an external hard drive, but I can't access it. Any help would be appreciated.

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Howdy and welcome to G2G:

Has this hdd been partitioned and formatted yet?

If not, then that is why you can't see it.

You need to go into Control Panel. Now, click on Administrative Tools.

From there, click on Computer Management.

When the new window opens, click on Disk Management.

Can you see the external drive on the right side of the screen?

If you can, right click on it and select "Format".

Murray

[Murray S.]

Howdy and welcome to G2G:

Has this hdd been partitioned and formatted yet?

If not, then that is why you can't see it.

You need to go into Control Panel. Now, click on Administrative Tools.

From there, click on Computer Management.

When the new window opens, click on Disk Management.

Can you see the external drive on the right side of the screen?

If you can, right click on it and select "Format".

Murray

[Lowrie]

Thanks for your help. Unfortunately, it didn't show up on the right side.

[Murray S.]

Are your USB ports working?

Murray

[Lowrie]

Yes, they are.

[Murray S.]

Thanks for your help. Unfortunately, it didn't show up on the right side.

What do you see here?

Murray

[Lowrie]

Just the original hard drive.