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Computer won't start


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#1
clareb2005

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Hey there

My little brother installed a game last night on my home PC, and I now can't get it to start.

If you turn it on it tries to load, and comes up with the following options:

Safe mode
Safe mode with networking
Safe mode with command prompt

Start with last good settings (or something)

Start normally (or something)


If I select any of those options it looks like windows is starting, but then the PC restarts and gives me those options again.

I managed to disable the restart thing, and the PC then came up with a blue screen with the following messages:

Process1_initialization_failed
*** STOP: 0x0000006B (0xC0000102, 0x00000002, 0x00000000, 0x00000000)


I'm sorry, I can't provide any more information than that, but I'll try as hard as I can to provide you with any more info I can. :)

Thanks so much for any help in advance.

Clare

Edited by clareb2005, 23 December 2007 - 09:39 AM.

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#2
Murray S.

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Howdy:

Try the fix HERE.
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#3
clareb2005

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I've tried it and it doesn't work, I don't know what else to do
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#4
clareb2005

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Is there way of removing the game that was installed?
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#5
The Skeptic

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Please use this link to create BartPE bootable CD. BartPE is a tiny, windows based operating system, that can help in lots of computer failures.

Boot the computer with the cd in the drive (make sure the cd is first priority boot device in the BIOS if the computer doesn't boot).

When the program is loaded please use the A43 File Management Utility. Windows Explorer will open up. Now Search in drive C > programs. Look for the installed game among the programs and look for uninst.exe file. Click it and uninstall the game.
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#6
clareb2005

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I don't have the windows installation CD and I don't have the required files on my PC. I found a backup disc for the computer but I can't remember the administrator password which I need to be able to repair the thing, which I'm not going to be able to recover from the PC at all.

Gah!

Edited by clareb2005, 23 December 2007 - 04:57 PM.

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#7
Murray S.

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Okay.. what game did he install and where did he get it from?

Murray
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#8
The Skeptic

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If you have a friend with xp disk you can borrow his/hers and create the bootable disk. It will most probably remove the game.
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#9
clareb2005

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He installed a GTR car racing game which he bought from an electrical store a while ago. I'm gonna try and obtain an XP disk from somewhere!
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#10
Murray S.

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Not any XP cd will do. You will need the exact same version as you have on your system.

Murray
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#11
clareb2005

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I don't have the original copy and don't think I'll be able to get it either
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#12
Murray S.

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I don't have the original copy and don't think I'll be able to get it either


How is that?

Murray
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#13
clareb2005

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Becaaaaaaaaaaause, and I think this is what happened, when we first got our PC the hard-drive broke within a couple of weeks. My uncle has a PC firm and he replace the hard-drive putting a new copy of windows on there.

And somehow we didn't get a copy of it.
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#14
The Skeptic

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To create bootable BartPE I don't think you need the original xp disk. Any borrowed disk, xp professional or home edition, will do.
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