Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Trojan-Spy.HTML.Smitfraud


  • This topic is locked This topic is locked

#1
spider200081

spider200081

    Member

  • Member
  • PipPip
  • 14 posts
I also have the trojan-spy.html.smitfraud.c

I cannot get past the blue screen after startup. I tried going to the safe mode only to have the same error mesaage displyed in safe mode.

How do I get to start.
I am not using the infected computer now.


Thanks for any advice!!!!!!!
  • 0

Advertisements


#2
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
I put your post into it's own topic.
  • 0

#3
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
I'm not quite understanding what you're saying. You can't get past what blue screen? Your computer does boot up, yes? What error message are you talking about?
  • 0

#4
spider200081

spider200081

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Thanks, I am new here and still finding my way around!!
  • 0

#5
spider200081

spider200081

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
I restarted my computer and the only thing that gets to the display is a blue screen with the fatal error message in IE has occured at 0028:C0011E36 in VXD VMM,01>
  • 0

#6
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
And it never boots up?

Edited by bananafanafo, 20 April 2005 - 12:56 AM.

  • 0

#7
spider200081

spider200081

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Correct. I can do a control -alt-delete and get a screen for three item to end. the small pop up box

Edited by spider200081, 20 April 2005 - 12:30 AM.

  • 0

#8
spider200081

spider200081

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Any ideas? ALso there is amessage with the error message that says the system can not function in normal mode.

Edited by spider200081, 20 April 2005 - 12:38 AM.

  • 0

#9
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
I can help you remove the malware, but your computer has to boot up for that. The only thing I can suggest at this point is to post in the applicable Operating System forum (ie XP, ME/98/95).

Edited by bananafanafo, 20 April 2005 - 12:52 AM.

  • 0

#10
spider200081

spider200081

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Thanks much!!!!!!!!!!!!!!!!!!
  • 0

Advertisements


#11
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
I just realized what you're talking about - it's late... that is actually a fake error message placed as your wallpaper on your desktop. Have you actually waited for the computer to boot up before restarting it or did you restart it immediately?
  • 0

#12
spider200081

spider200081

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Sorry I dozed off. The computer boots up and strts but I cannot fiqure out how to get rid off the wall paper
  • 0

#13
spider200081

spider200081

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
ANybody out there?
  • 0

#14
spider200081

spider200081

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
I am looking for a little input on how to clear this screen, I have tried everything that I new about.

It goes through all the start up procedure then stays with the blue screen and error message.
  • 0

#15
Sanderson

Sanderson

    New Member

  • Member
  • Pip
  • 3 posts
If you want to post help in the Malware Removal forum here at GTG, you need to be a staff member. Click here to join Geek U.

ScHwErV :tazz:

Edited by Geek U Moderator

Edited by ScHwErV, 20 April 2005 - 06:43 AM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP