I have a major problem with my laptop, the model of it is:
HP Pavilion dv6000
Earlier on I downloaded a virus, thought it was only minor and I thought bit defender had removed it. It then turns out that it's major, I kept getting error messages everywhere about jkhhg.dll and jkhhg.exe and also about rundll.exe. I was confused and didn't know what to do, just kept "X"ing away the error messages, then it got worse. My laptop would just reboot itself if I tried to scan with bit defender or had too much open etc, it kept closing programmes such as Task Manager and regedit.. windows was closing them. Then "Dr Watson Post-mortem" errors came up and then that was it.
My laptop doesn't even come on any more, boots itself up and then I get blue screen about a minute after its on the desktop. Just keeps doing that repeatedly. I can't see the blue screen to tell you what it says unfortunately it goes off too quick. I can't run in safe mode, the blue screen error happens and reboots again and no other safe mode options allow me to start up. eg; debug mode etc.
Is there any help on this on what you can do
Please, if you need any more information just ask - although it is limited as I can't get on laptop any more.