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#1
fiddler

fiddler

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Hi,
I recently found that Mozilla Firefox seemed to hijack Internet Explorer when I tried to access the Yahoo Games website.
I decided to uninstall Firefox and reinstall it at a later date.
I now find that I cannot 1. Access a website link. 2. Download a file from the web. 3. Return to Home Page. 4. Open an email attachment.
When I try any of these actions, I received a message saying 'Application not found'.
Since running the scans and checks you require before posting a 'Hijack This' log, the message now reads 'The file does not have an program associated with it for performing this action. Create an association in the Folder Options control panel'.

I have not been able to run ATF Cleaner - Cannot download. However I manually emptied Cookie, Web History and Temporary Internet Files.

I have run System Restore.

I cannot run AVG although I once had it on my system - Cannot download the program again. I have Spy Doctor on my system here is a log of the scan:
Spyware Doctor

Browser Domain Date
Internet Explorer msnportal.112.2o7.net 11/01/2008 0258.39

I already had a copy of SuperAntispyware. Here is the log
SUPERAntiSpyware Scan Log
Generated 01/12/2008 at 03:20 AM

Application Version : 3.6.1000

Core Rules Database Version : 3378
Trace Rules Database Version: 1372

Scan type : Complete Scan
Total Scan Time : 10:20:34

Memory items scanned : 456
Memory threats detected : 0
Registry items scanned : 7124
Registry threats detected : 3
File items scanned : 156028
File threats detected : 2

Unclassified.SpywareBot (Not A Threat)
[SpywareBot] E:\PROGRAM FILES\SPYWAREBOT\SPYWAREBOT.EXE
E:\PROGRAM FILES\SPYWAREBOT\SPYWAREBOT.EXE
HKU\S-1-5-21-1960408961-839522115-1957994488-1004\Software\SpywareBot
HKLM\Software\Microsoft\Windows\CurrentVersion\Run#spywarebot [ E:\Program Files\SpywareBot\SpywareBot.exe -boot ]

Adware.Tracking Cookie
F:\WINDOWS\system32\config\systemprofile\Cookies\pat@www.dgm2[1].txt

I ran Panda Active Scan. The scanning window closed automatically after the scan. So I assume nothing was found.

I cannot download any Windows Updates. However my computer automatically receives them.

Here is the 'Hijack This' log:

Logfile of HijackThis v1.99.1
Scan saved at 00:37:51, on 13/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\csrss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Sygate\SPF\smc.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
E:\Program Files\AVG Anti-Spyware 7.5\guard.exe
F:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\Program Files\Spyware Doctor\Spyware Doctor\sdhelp.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\wbem\wmiprvse.exe
F:\WINDOWS\System32\alg.exe
F:\WINDOWS\system32\wscntfy.exe
F:\Program Files\Microsoft IntelliType Pro\type32.exe
F:\Program Files\Microsoft IntelliPoint\point32.exe
F:\WINDOWS\tsnp2std.exe
F:\WINDOWS\vsnp2std.exe
F:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
E:\Program Files\DragToDisc\DrgToDsc.exe
E:\Program Files\AudioCentral\RxMon.exe
F:\WINDOWS\SOUNDMAN.EXE
F:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACE.EXE
E:\Program Files\Spyware Doctor\Spyware Doctor\swdoctor.exe
F:\WINDOWS\system32\ctfmon.exe
E:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
F:\Program Files\Wireless LAN Utility\SiWake.exe
F:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
E:\Program Files\AudioCentral\Playlist.exe
F:\Program Files\Wireless LAN Utility\SiSCFG.exe
F:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
F:\WINDOWS\explorer.exe
F:\WINDOWS\ie7\iexplore.exe
E:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0...S01?FORM=TOOLBR
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - E:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - E:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - F:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - F:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O4 - HKLM\..\Run: [SiSUSBRG] F:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [type32] "F:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "F:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SmcService] F:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [tsnp2std] F:\WINDOWS\tsnp2std.exe
O4 - HKLM\..\Run: [snp2std] F:\WINDOWS\vsnp2std.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "F:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "F:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "E:\Program Files\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "E:\Program Files\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [EPSON Stylus DX3800 Series] F:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACE.EXE /P26 "EPSON Stylus DX3800 Series" /M "Stylus DX3800" /EF "HKCU"
O4 - HKCU\..\Run: [Spyware Doctor] "E:\Program Files\Spyware Doctor\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] E:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: wkcalrem.LNK = F:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = E:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: SiWake.lnk = F:\Program Files\Wireless LAN Utility\SiWake.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - E:\PROGRA~1\SPYWAR~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - F:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - F:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1130003597665
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1129311117224
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab32846.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup156.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by109fd.bay10...ex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF0D7123-E688-4A2A-AEE0-D5BBD32A71AB}: NameServer = 100.100.100.12
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - E:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - F:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - F:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - E:\Program Files\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - Unknown owner - F:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe (file missing)
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - Unknown owner - F:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe (file missing)
O23 - Service: AVG E-mail Scanner (AVGEMS) - Unknown owner - F:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Unknown owner - F:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: iPod Service - Unknown owner - F:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - E:\Program Files\Spyware Doctor\Spyware Doctor\sdhelp.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - F:\Program Files\Sygate\SPF\smc.exe

Finally, here is the Uninstall list:

802.11b USB Wireless LAN Adapter
ABBYY FineReader 6.0 Sprint
Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.1
Age of Empires III
AVG Anti-Spyware 7.5
Calendar Magic
Cheetah Audio Converter
C-Media WDM Audio Driver
DeepBurner v1.8.0.224
Easy CD & DVD Creator 6
Easy Icon Maker
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON File Manager
EPSON Image Clip Palette
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
EPSON Web-To-Page
ESDX3800 User's Guide
exPressit S.E. 2.1
exPressit S.E. 3.0
Flash Wave2mp3 Converter 1.1.03
GD MSN Plugin
GiPo@MoveOnBoot 1.9.5
Google Earth
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Icon Constructor 2
J2SE Runtime Environment 5.0 Update 11
Java™ 6 Update 2
Java™ SE Runtime Environment 6 Update 1
Karen's Alarm Clock
Kaspersky On-line Scanner
KeyView for Lotus 97
KISS Wav Editor
Microsoft .NET Framework 2.0
Microsoft Age of Empires Gold
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office OneNote 2003
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works 7.0
MSXML 4.0 SP2 (KB936181)
Nero Suite
P.I.E. Patch
Panda ActiveScan
PCL-W310
PIF DESIGNER
PKZIP for Windows - Shareware Version
RealPlayer
Realtek AC'97 Audio
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
SiS 900 PCI Fast Ethernet Adapter Driver
SmartSound Quicktracks Plugin
SnIco Edit 2.2
Spybot - Search & Destroy 1.4
Spyware Doctor 4.0
SUPERAntiSpyware Free Edition
Sygate Personal Firewall
Tweak UI
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
USB2.0 PC Camera (SN9C201&202)
V3750 Digital Camera Driver
VideoLive Mail 4.0
Vimicro USB PC Camera LTI301P
Wav2MP3 Wizard
Winamp (remove only)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Wireless LAN Utility
X-Cleaner Deluxe
Yahoo! Internet Mail
Yahoo! Messenger

I'd appreciate any help in resolving this problem.

Thank you
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