Hello, my friend has just purchased a new computer, Advantiz 5107, and has been trying to set it up for internet use via dialup connection. I assume all computers come standard with an internal modem, but for some reason it can not be located on his. For example on my home pc, i can go into the control panel, then phone and modem options, then under the modems tab it will list my internal modem. But on his computer, it does not list an internal modem.
I tried going to the Advantiz website (advantiz.com/index.html) but it leaves a lot to be desired in terms of information and support. Their support page is not available. They do have a contact page which lists a toll free phone number to call, and I will call that, but to be honest I feel more confident an answer and solution coming from the members of this board. Any ideas as to what the problem may be? His OS is Vista.