[kahdah]

ok will be here when you do.

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It would not connect to explorer in normal mode. I checked my internet connection while trying and it seemed ok. It just kept showing page could not be displayed??????????? My head is spinning.....

[Cathy J]

It would not connect to explorer in normal mode. I checked my internet connection while trying and it seemed ok. It just kept showing page could not be displayed??????????? My head is spinning.....

[kahdah]

Does it say work offline by any chance?

[Cathy J]

Hum...interesting question.....it deserves an interesting answer....Im not sure if it did or not I really did just say that! Should I go back and check? HaHa I think I am getting goofy here...Im all sorts of computer freaked out! Will wait for your reply....

[kahdah]

Try to do this.
Go to start> run type in cmd then inside of the black box that opens up type in this>Ipconfig.
When it gets done right click inside the black box and select mark then use your mouse to highlight what it says then hit enter to save it to your clipboard. (Note clipboard is a utilty that windows uses when you copy something.You will not be able to see it )
Just right click and paste it here in your next reply.

[Cathy J]

I just did that and it only said what you had me type in. then I right clicked and selected mark....nothing came up. I am still in safe mode...maybe thats it?

[kahdah]

Okay lets try this in normal mode Go to Start > Control Panel> Network and Internet Connections >Network Connections> Right click on your internet connection and choose repair.

This should fix the issue.

Then try to connect to the internet in normal mode still.

Let me know how it goes.

[Cathy J]

Will try that and be back soon.....Ya know I just noticed that someone has a fake computer freezing>>>>I will ponder that for days>>>>hope that never happens to me or it will mess with my head way too much. Catch you in a bit.

[Cathy J]

I did as you said but it still did not work. My head is spinning in circles.....If I come back here tomorrow will you still be here or have you given up on me? Nothing good comes easily....sometimes you got to fight! HAHA a quote again! So will this fight continue tomorrow?

[kahdah]

Ok let's try this.

Go Here and download Winsock XP fix.

Double click on it to run it.
Click on Fix and then hit yes when it asks to apply the fix.
It will say to reboot when the fix is complete do that then after a reboot in normal mode try to connect.

Let me know how it goes.

I will be hanging out with my family so I will not be available as much as today but I will get back with you as soon as possible.

[Cathy J]

I came back on to give things another try tonight. I went to download the Winsock XP fix and saved it to my desktop but when I double clicked it to run it says not a valid Win32 application...... Have fun hanging with the family tomorrow....Family and Music are my life.....I love both sooo much! Will check soon to see what esle you think we should do....Have a nice night.

[kahdah]

First, we need to backup your registry:
Please go to Start > Run
Paste in the following line:regedit /e c:\registrybackup.reg
Click OK.
It won't appear to be doing anything, that's normal.
Your mouse pointer may turn to an hour glass for a minute.
Please continue when it no longer has the hour glass.

Please open up Notepad and copy all of the items in the code box below.
Change the "Save As Type" to "All Files". Save it as fixthis.reg on your Desktop.

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.exe]
@="exefile"
"Content Type"="application/x-msdownload"

[HKEY_CLASSES_ROOT\.exe\PersistentHandler]
@="{098f2470-bae0-11cd-b579-08002b30bfeb}"

[HKEY_CLASSES_ROOT\exefile]
@="Application"
"EditFlags"=hex:38,07,00,00
"TileInfo"="prop:FileDescription;Company;FileVersion"
"InfoTip"="prop:FileDescription;Company;FileVersion;Create;Size"

[HKEY_CLASSES_ROOT\exefile\DefaultIcon]
@="%1"

[HKEY_CLASSES_ROOT\exefile\shell]

[HKEY_CLASSES_ROOT\exefile\shell\open]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\exefile\shell\open\command]
@="\"%1\" %*"

[HKEY_CLASSES_ROOT\exefile\shell\runas]

[HKEY_CLASSES_ROOT\exefile\shell\runas\command]
@="\"%1\" %*"

[HKEY_CLASSES_ROOT\exefile\shellex]

[HKEY_CLASSES_ROOT\exefile\shellex\DropHandler]
@="{86C86720-42A0-1069-A2E8-08002B30309D}"

[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers]

[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PEAnalyser]
@="{09A63660-16F9-11d0-B1DF-004F56001CA7}"

[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PifProps]
@="{86F19A00-42A0-1069-A2E9-08002B30309D}"

[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\ShimLayer Property Page]
@="{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"

Now double-click fixthis.reg.
A window will come up asking if you want to let it merge with the registry.
Click yes.
Reboot for the changes to take place and try to run Winsock fix again.

Edited by kahdah, 26 January 2008 - 08:25 PM.

[kahdah]

If this still does not fix the problem then boot into safe mode with networking and run the kaspersk scan from there.

Please do an online scan with Kaspersky WebScanner
(This scanner is for use with internet explorer only)
Click on "Accept"

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

[Cathy J]

OK I just did the reg edit....what next.....the winsock? I am not sure where it is...but will read back to find it.

[Cathy J]

After doing the reg edit.....i then tried to run the winsock....it still keeps saying it is not a valid Win32 application...will try to boot in notmal mode. Will check back here in a bit to see what you want me to do next.