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all drivers missing


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#31
wannabe1

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Download and run WinAudit on the machine. Save a report as described in This Tutorial (which will generate 3 html files) and e-mail me the file named rightframe.html. I'll PM you with my e-mail address.

This will allow me to see your hardware/software configurations and may help shed some light on what's going on.
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#32
Canus

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alright mission complete. hopefully this sheds some light on the problem
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#33
wannabe1

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While I look over the report, try this:

Disconnect from the internet.

Disable your Norton AV (right click on the system tray icon and choose exit or whatever option they use to stop it now).

Open Device Manager and right click on a device showing a yellow ! icon. Choose "Update Driver" and let Windows search for and install what it finds (if anything).

Let me know if you have any luck with this.

I can see that the drivers are there, but that they haven't installed to the devices.
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#34
Canus

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no such luck on this end, thats strange that they are there but not installed to the devices.
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#35
wannabe1

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Yeah...it is odd. All the drivers are there and appear to be the correct ones.

Try installing them from the Safe Mode administrator account.
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#36
Canus

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ok ill check back inna bit
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#37
Canus

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still no luck :)
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#38
wannabe1

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Did you try the Repair install as Ztruker suggested?
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#39
Canus

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mm ok well i just got back from doing the restore thing, using my windows cd and then i installed the driver once more just incase and still no sound.
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#40
wannabe1

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Canus...was your sound working before you originally removed all the drivers?

Do you hear the startup sound when Windows starts?
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#41
Canus

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it worked a before i removed all the drivers but then it stopped so then i tried to repair it myself by removing the drivers and restoring them. that didnt work obviously . no i dont hear the start up, thats what i use to gauge if the drivers are back to normal. plus i dont see the little volume icon so thats also an indicator
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#42
wannabe1

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Just judging by what we've been through...and what I see in the WinAudit report, I'm thinking your on-board sound has died.

I don't suppose you have another sound card laying around? On you could install to a PCI slot...
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#43
happyrock

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PCI sound cards here ...from $10.00 on up....
I had a Turtle Beach card...gave me grief though...can not recommend them

Edited by happyrck, 27 January 2008 - 05:13 PM.

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#44
Canus

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dang that definatly DEFINATLY sucks. i need my music lol. theres no possible way theres nothing inside thats loose or anything else other than it being dead?
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#45
wannabe1

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Nope...on-board sound is part of the chipset and your chipset drivers are installed. The drivers it requires for the sound to work are there, too...but they won't install. That usually means they can't find the device that needs them...because it has failed. I always include a PCI soundcard when I build a machine...you'll have better sound, too.
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