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Infected with rogue spyware [RESOLVED]


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#16
Rorschach112

Rorschach112

    Ralphie

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Yes that is it.
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#17
frogs

frogs

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Are we done? If so, THANK YOU VERY MUCH.
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#18
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
We are nearly done

Can you do this

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

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#19
frogs

frogs

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I'm not getting a extra txt but here's the main txt.

Deckard's System Scanner v20071014.68
Run by stacey mccall on 2008-01-29 10:41:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 504 MiB (512 MiB recommended).


-- HijackThis (run as stacey mccall.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:42:04 AM, on 1/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svcd\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\Webshots\Webshots.scr
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\stacey mccall\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\STACEY~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfar...p1.0.0.15-3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Security Service (UFQQ) - Unknown owner - C:\WINDOWS\system32\svcd\svchost.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8374 bytes

-- Files created between 2007-12-29 and 2008-01-29 -----------------------------

2008-01-28 16:57:42 53248 --a------ C:\WINDOWS\PSEXESVC.EXE <Not Verified; Sysinternals; Sysinternals PsExec>
2008-01-27 14:50:50 0 d-------- C:\Program Files\Trend Micro
2008-01-27 14:32:28 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-01-27 14:32:28 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-01-27 14:32:28 0 d--hs---- C:\Documents and Settings\Administrator\Cookies
2008-01-27 14:32:28 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-01-27 14:32:28 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-01-27 14:32:28 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-01-27 14:32:27 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-01-27 14:32:27 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-01-27 14:32:27 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-01-27 14:32:27 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-01-27 14:32:27 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-01-27 14:32:27 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-01-27 14:32:27 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-01-27 14:32:27 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-01-27 14:32:26 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-01-27 13:46:09 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-01-27 13:46:03 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-01-27 13:46:03 0 d-------- C:\Documents and Settings\stacey mccall\Application Data\SUPERAntiSpyware.com
2008-01-27 13:45:15 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-22 15:54:03 0 d-------- C:\Program Files\Dot1XCfg
2008-01-10 19:50:48 64512 --a------ C:\WINDOWS\system32\TmpX.exe
2008-01-10 19:50:32 114 --a------ C:\WINDOWS\system32\url3
2008-01-10 19:50:32 8 --a------ C:\WINDOWS\system32\CID
2008-01-10 19:50:31 102 --a------ C:\WINDOWS\system32\url2
2008-01-10 19:50:31 102 --a------ C:\WINDOWS\system32\url1
2008-01-10 19:50:28 4 --a------ C:\WINDOWS\system32\SvcNm
2008-01-10 19:50:28 0 d-------- C:\WINDOWS\system32\svcd
2008-01-09 21:47:47 0 d-------- C:\Program Files\RcvSystem
2008-01-04 18:26:53 0 d-------- C:\Documents and Settings\All Users\Application Data\PopCap


-- Find3M Report ---------------------------------------------------------------

2008-01-28 08:39:16 0 d-------- C:\Program Files\AWS
2008-01-27 14:39:59 0 d-------- C:\Program Files\Google
2008-01-27 13:56:12 0 d-------- C:\Program Files\NetWaiting
2008-01-27 13:45:15 0 d-------- C:\Program Files\Common Files
2008-01-26 09:45:17 0 d-------- C:\Documents and Settings\stacey mccall\Application Data\Macromedia
2008-01-10 16:12:44 0 d-------- C:\Program Files\Common Files\Corel
2007-12-24 22:52:56 0 d-------- C:\Program Files\Yahoo!
2007-12-20 09:27:49 0 d-------- C:\Program Files\Dell Support Center
2007-12-20 09:20:09 0 d-------- C:\Program Files\Common Files\supportsoft


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [10/14/2005 08:49 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [10/14/2005 08:46 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [10/14/2005 08:50 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [03/08/2006 06:48 PM]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [12/19/2005 03:08 PM]
"SigmatelSysTrayApp"="stsystra.exe" [03/24/2006 11:30 PM C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [04/06/2006 02:58 PM]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [02/23/2005 04:19 PM]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [06/10/2005 10:44 AM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [06/10/2005 10:44 AM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [08/23/2006 03:26 AM]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [07/12/2005 07:05 PM]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [08/28/2007 12:09 PM]
"CAVRID"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [05/04/2007 11:08 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [08/23/2006 03:15 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [10/10/2007 07:51 PM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 09:24 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [09/10/2003 02:24 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 05:00 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 10:09 AM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 09:23 AM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

C:\Documents and Settings\stacey mccall\Start Menu\Programs\Startup\
Webshots.lnk - C:\Program Files\Webshots\Launcher.exe [3/11/2007 8:37:24 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [8/23/2006 3:11:38 AM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL




-- End of Deckard's System Scanner: finished at 2008-01-29 10:43:02 ------------
  • 0

#20
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    C:\Program Files\Dot1XCfg
    C:\WINDOWS\system32\TmpX.exe
    C:\WINDOWS\system32\url3
    C:\WINDOWS\system32\CID
    C:\WINDOWS\system32\url2
    C:\WINDOWS\system32\url1
    C:\WINDOWS\system32\SvcNm
    C:\WINDOWS\system32\svcd
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    purity
  • Return to OTMoveIt2, right click in the "Paste List Of Files/Patterns To Search For and Move" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


Reboot and post a new DSS log
  • 0

#21
frogs

frogs

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
Hello, here's the new dss log

Deckard's System Scanner v20071014.68
Run by stacey mccall on 2008-01-29 12:23:58
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 504 MiB (512 MiB recommended).


-- HijackThis (run as stacey mccall.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:24:20 PM, on 1/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\stacey mccall\Desktop\dss.exe
C:\Program Files\CA\CA Internet Security Suite\ccupdate\CCUpdate.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\STACEY~1.EXE
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfar...p1.0.0.15-3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Security Service (UFQQ) - Unknown owner - C:\WINDOWS\system32\svcd\svchost.exe (file missing)
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8508 bytes

-- Files created between 2007-12-29 and 2008-01-29 -----------------------------

2008-01-28 16:57:42 53248 --a------ C:\WINDOWS\PSEXESVC.EXE <Not Verified; Sysinternals; Sysinternals PsExec>
2008-01-27 14:50:50 0 d-------- C:\Program Files\Trend Micro
2008-01-27 14:32:28 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-01-27 14:32:28 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-01-27 14:32:28 0 d--hs---- C:\Documents and Settings\Administrator\Cookies
2008-01-27 14:32:28 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-01-27 14:32:28 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-01-27 14:32:28 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-01-27 14:32:27 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-01-27 14:32:27 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-01-27 14:32:27 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-01-27 14:32:27 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-01-27 14:32:27 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-01-27 14:32:27 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-01-27 14:32:27 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-01-27 14:32:27 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-01-27 14:32:26 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-01-27 13:46:09 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-01-27 13:46:03 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-01-27 13:46:03 0 d-------- C:\Documents and Settings\stacey mccall\Application Data\SUPERAntiSpyware.com
2008-01-27 13:45:15 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-09 21:47:47 0 d-------- C:\Program Files\RcvSystem
2008-01-04 18:26:53 0 d-------- C:\Documents and Settings\All Users\Application Data\PopCap


-- Find3M Report ---------------------------------------------------------------

2008-01-28 08:39:16 0 d-------- C:\Program Files\AWS
2008-01-27 14:39:59 0 d-------- C:\Program Files\Google
2008-01-27 13:56:12 0 d-------- C:\Program Files\NetWaiting
2008-01-27 13:45:15 0 d-------- C:\Program Files\Common Files
2008-01-26 09:45:17 0 d-------- C:\Documents and Settings\stacey mccall\Application Data\Macromedia
2008-01-10 16:12:44 0 d-------- C:\Program Files\Common Files\Corel
2007-12-24 22:52:56 0 d-------- C:\Program Files\Yahoo!
2007-12-20 09:27:49 0 d-------- C:\Program Files\Dell Support Center
2007-12-20 09:20:09 0 d-------- C:\Program Files\Common Files\supportsoft


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [10/14/2005 08:49 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [10/14/2005 08:46 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [10/14/2005 08:50 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [03/08/2006 06:48 PM]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [12/19/2005 03:08 PM]
"SigmatelSysTrayApp"="stsystra.exe" [03/24/2006 11:30 PM C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [04/06/2006 02:58 PM]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [02/23/2005 04:19 PM]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [06/10/2005 10:44 AM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [06/10/2005 10:44 AM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [08/23/2006 03:26 AM]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [07/12/2005 07:05 PM]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [08/28/2007 12:09 PM]
"CAVRID"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [05/04/2007 11:08 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [08/23/2006 03:15 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [10/10/2007 07:51 PM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 09:24 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [09/10/2003 02:24 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 05:00 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 10:09 AM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 09:23 AM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

C:\Documents and Settings\stacey mccall\Start Menu\Programs\Startup\
Webshots.lnk - C:\Program Files\Webshots\Launcher.exe [3/11/2007 8:37:24 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [8/23/2006 3:11:38 AM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL




-- End of Deckard's System Scanner: finished at 2008-01-29 12:25:17 ------------
  • 0

#22
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


Then delete ComboFix.exe and the folder C:\qoobox then do this


Download ComboFix from one of the locations below, and save it to your Desktop.

Link 1
Link 2
Link 3

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
  • 0

#23
frogs

frogs

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
SUPERAntiSpyware Scan Log
Generated 01/29/2008 at 01:51 PM

Application Version : 3.6.1000

Core Rules Database Version : 3390
Trace Rules Database Version: 1383

Scan type : Complete Scan
Total Scan Time : 00:33:33

Memory items scanned : 435
Memory threats detected : 0
Registry items scanned : 4430
Registry threats detected : 1
File items scanned : 28868
File threats detected : 31

Adware.Tracking Cookie
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected]lick[2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][2].txt
C:\Documents and Settings\stacey mccall\Cookies\[email protected][1].txt

Adware.OneStepSearch
HKLM\Software\OneStepSearch
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP216\A0024550.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP216\A0024551.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP216\A0026577.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP216\A0026578.EXE

Rogue.Unclassified/Loader
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP216\A0024549.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP216\A0024576.EXE

Adware.AdSponsor/ISM
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP216\A0024553.DLL

Trojan.Unknown Origin
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP216\A0024572.EXE
  • 0

#24
frogs

frogs

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
ComboFix 08-01-29.3 - stacey mccall 2008-01-29 15:04:48.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.149 [GMT -5:00]
Running from: C:\Documents and Settings\stacey mccall\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\ORUN32.EXE
C:\WINDOWS\system32\CMMGR32.EXE

.
((((((((((((((((((((((((( Files Created from 2007-12-28 to 2008-01-29 )))))))))))))))))))))))))))))))
.

2008-01-27 16:53 . 2008-01-27 16:53 <DIR> d-------- C:\Deckard
2008-01-27 14:50 . 2008-01-27 14:50 <DIR> d-------- C:\Program Files\Trend Micro
2008-01-27 13:46 . 2008-01-29 14:47 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2008-01-27 13:46 . 2008-01-27 13:46 <DIR> d-------- C:\Documents and Settings\stacey mccall\Application Data\SUPERAntiSpyware.com
2008-01-27 13:46 . 2008-01-27 13:46 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-01-27 13:45 . 2008-01-27 13:45 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-26 00:09 . 2008-01-26 12:04 1,077,336 --a------ C:\WINDOWS\system32\MSCOMCTL.OCX
2008-01-09 21:47 . 2008-01-09 21:47 <DIR> d-------- C:\Program Files\RcvSystem
2008-01-04 18:26 . 2008-01-04 18:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\PopCap

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-28 13:39 --------- d-----w C:\Program Files\AWS
2008-01-27 19:39 --------- d-----w C:\Program Files\Google
2008-01-27 18:56 --------- d-----w C:\Program Files\NetWaiting
2008-01-10 21:12 --------- d-----w C:\Program Files\Common Files\Corel
2007-12-27 03:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2007-12-25 03:53 --------- d-----w C:\Documents and Settings\All Users\Application Data\YAHOO
2007-12-25 03:52 --------- d-----w C:\Program Files\Yahoo!
2007-12-20 14:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\SupportSoft
2007-12-20 14:27 --------- d-----w C:\Program Files\Dell Support Center
2007-12-20 14:20 --------- d-----w C:\Program Files\Common Files\supportsoft
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll
2007-11-07 09:26 721,920 ------w C:\WINDOWS\system32\dllcache\lsasrv.dll
2007-10-30 23:42 3,590,656 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-30 17:20 360,064 ------w C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-07-19 14:08 8 --sh--r C:\WINDOWS\system32\1B5D510B38.sys
2007-07-19 21:30 2,828 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 02:24 20480]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 10:09 460784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-02-27 11:39 1310720]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 20:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 20:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 20:50 114688]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 18:48 761947]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2005-12-19 15:08 1347584]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 23:30 282624 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2006-04-06 14:58 1032192]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 16:19 53248]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 10:44 249856]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 10:44 81920]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-08-23 03:26 169984]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 19:05 1117184]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [2007-08-28 12:09 177416]
"CAVRID"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2007-05-04 11:08 230928]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-08-23 03:15 98304]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]

C:\Documents and Settings\stacey mccall\Start Menu\Programs\Startup\
Webshots.lnk - C:\Program Files\Webshots\Launcher.exe [2007-03-11 08:37:24 45056]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-08-23 03:11:38 24576]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 12:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-02-27 11:39 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service []
S2 UFQQ;Security Service;C:\WINDOWS\system32\svcd\svchost.exe []

.
Contents of the 'Scheduled Tasks' folder
"2008-01-25 14:00:00 C:\WINDOWS\Tasks\rpc.job"
- C:\Program Files\Winferno\RegistryPowerCleaner\RegPowerClean.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-29 15:07:51
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-29 15:08:53
ComboFix-quarantined-files.txt 2008-01-29 20:08:37
ComboFix2.txt 2008-01-28 17:09:09
.
2008-01-10 12:03:35 --- E O F ---
  • 0

#25
Rorschach112

Rorschach112

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Hello

1. Close any open browsers.

2. Open notepad and copy/paste the text in the quotebox below into it:

Driver::
UFQQ


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at "C:\ComboFix.txt"

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall




Click Start > Run > Copy and paste the following in bold > sc stop UFQQ > Click ok
Click Start > Run > Copy and paste the following in bold > sc delete UFQQ > Click ok


Reboot and post a new HijackThis log and tell me how your PC is running
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#26
frogs

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Hello, my computer is running excellent. THANK YOU SO VERY MUCH! Hope I was not much trouble! :)

Edited by frogs, 29 January 2008 - 04:02 PM.

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#27
Rorschach112

Rorschach112

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Nope you weren't any trouble

We are nearly done, I still need to see that ComboFix log or else the infection may return
  • 0

#28
frogs

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ComboFix 08-01-29.3 - stacey mccall 2008-01-29 22:24:50.5 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.167 [GMT -5:00]
Running from: C:\Documents and Settings\stacey mccall\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2007-12-28 to 2008-01-30 )))))))))))))))))))))))))))))))
.

2008-01-27 16:53 . 2008-01-27 16:53 <DIR> d-------- C:\Deckard
2008-01-27 14:50 . 2008-01-27 14:50 <DIR> d-------- C:\Program Files\Trend Micro
2008-01-27 13:46 . 2008-01-29 14:47 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2008-01-27 13:46 . 2008-01-27 13:46 <DIR> d-------- C:\Documents and Settings\stacey mccall\Application Data\SUPERAntiSpyware.com
2008-01-27 13:46 . 2008-01-27 13:46 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-01-27 13:45 . 2008-01-27 13:45 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-26 00:09 . 2008-01-26 12:04 1,077,336 --a------ C:\WINDOWS\system32\MSCOMCTL.OCX
2008-01-09 21:47 . 2008-01-09 21:47 <DIR> d-------- C:\Program Files\RcvSystem
2008-01-04 18:26 . 2008-01-04 18:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\PopCap
2007-12-26 22:33 . 2007-12-26 22:33 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Dell
2007-12-20 09:33 . 2007-12-20 09:33 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2007-12-20 09:20 . 2007-12-20 09:27 <DIR> d-------- C:\Program Files\Dell Support Center
2007-12-20 09:19 . 2007-12-20 09:20 <DIR> d-------- C:\Program Files\Common Files\supportsoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-28 13:39 --------- d-----w C:\Program Files\AWS
2008-01-27 19:39 --------- d-----w C:\Program Files\Google
2008-01-27 18:56 --------- d-----w C:\Program Files\NetWaiting
2008-01-10 21:12 --------- d-----w C:\Program Files\Common Files\Corel
2007-12-25 03:53 --------- d-----w C:\Documents and Settings\All Users\Application Data\YAHOO
2007-12-25 03:52 --------- d-----w C:\Program Files\Yahoo!
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll
2007-11-07 09:26 721,920 ------w C:\WINDOWS\system32\dllcache\lsasrv.dll
2007-10-30 23:42 3,590,656 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-30 17:20 360,064 ------w C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-18 18:44 606,848 ----a-w C:\WINDOWS\flashax.exe
2007-10-18 18:44 12,288 ----a-w C:\WINDOWS\impborl.dll
2007-10-10 23:56 824,832 ----a-w C:\WINDOWS\system32\wininet.dll
2007-10-10 23:56 824,832 ----a-w C:\WINDOWS\system32\dllcache\wininet.dll
2007-10-10 23:56 232,960 ------w C:\WINDOWS\system32\dllcache\webcheck.dll
2007-10-10 23:56 1,159,680 ----a-w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-10-10 23:55 671,232 ----a-w C:\WINDOWS\system32\dllcache\mstime.dll
2007-10-10 23:55 63,488 ------w C:\WINDOWS\system32\dllcache\icardie.dll
2007-10-10 23:55 6,065,664 ------w C:\WINDOWS\system32\dllcache\ieframe.dll
2007-10-10 23:55 52,224 ------w C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-10-10 23:55 478,208 ----a-w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-10-10 23:55 459,264 ------w C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-10-10 23:55 44,544 ------w C:\WINDOWS\system32\dllcache\iernonce.dll
2007-10-10 23:55 384,512 ------w C:\WINDOWS\system32\dllcache\iedkcs32.dll
2007-10-10 23:55 383,488 ------w C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-10-10 23:55 27,648 ----a-w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-10-10 23:55 267,776 ------w C:\WINDOWS\system32\dllcache\iertutil.dll
2007-10-10 23:55 230,400 ------w C:\WINDOWS\system32\dllcache\ieaksie.dll
2007-10-10 23:55 214,528 ----a-w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-10-10 23:55 193,024 ----a-w C:\WINDOWS\system32\dllcache\msrating.dll
2007-10-10 23:55 153,088 ------w C:\WINDOWS\system32\dllcache\ieakeng.dll
2007-10-10 23:55 132,608 ----a-w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-10-10 23:55 124,928 ------w C:\WINDOWS\system32\dllcache\advpack.dll
2007-10-10 23:55 105,984 ------w C:\WINDOWS\system32\dllcache\url.dll
2007-10-10 23:55 102,400 ------w C:\WINDOWS\system32\dllcache\occache.dll
2007-10-10 10:59 70,656 ------w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-10-10 10:59 625,152 ------w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-10-10 10:59 13,824 ------w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-10-10 05:46 161,792 ------w C:\WINDOWS\system32\dllcache\ieakui.dll
2007-07-19 14:08 8 --sh--r C:\WINDOWS\system32\1B5D510B38.sys
2007-07-19 21:30 2,828 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 02:24 20480]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 10:09 460784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-02-27 11:39 1310720]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 20:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 20:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 20:50 114688]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 18:48 761947]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2005-12-19 15:08 1347584]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 23:30 282624 C:\WINDOWS\stsystra.exe]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2006-04-06 14:58 1032192]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 16:19 53248]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 10:44 249856]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 10:44 81920]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-08-23 03:26 169984]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 19:05 1117184]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [2007-08-28 12:09 177416]
"CAVRID"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2007-05-04 11:08 230928]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-08-23 03:15 98304]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]

C:\Documents and Settings\stacey mccall\Start Menu\Programs\Startup\
Webshots.lnk - C:\Program Files\Webshots\Launcher.exe [2007-03-11 08:37:24 45056]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-08-23 03:11:38 24576]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 12:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-02-27 11:39 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service []

.
Contents of the 'Scheduled Tasks' folder
"2008-01-25 14:00:00 C:\WINDOWS\Tasks\rpc.job"
- C:\Program Files\Winferno\RegistryPowerCleaner\RegPowerClean.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-29 22:27:51
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-29 22:28:53
ComboFix-quarantined-files.txt 2008-01-30 03:28:44
ComboFix2.txt 2008-01-29 21:39:12
ComboFix3.txt 2008-01-29 20:08:54
ComboFix4.txt 2008-01-28 17:09:09
.
2008-01-10 12:03:35 --- E O F ---
  • 0

#29
Rorschach112

Rorschach112

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Your logs are clean ! We need to do a few things

  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it.
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
  • 0

#30
frogs

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Hello again, I hope I have done everything correctly! THANK YOU ONCE AGAIN. I do have one question should I delete the enternet explorer that I had before downloading mozilla firefox?
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