[Itsallnewtome]

I attach the Hijacked log, I have followed alll the advice given re: Malware removal but the blue desktop screen remains stating Security warning - a fatal error in IE has occured at 0028:C00113E36 in VXD VMM<01> + 00010E36. Error was caused by Trojan-Spy.HTML.Smithfraud.c

I would appreciate any help available as this is a bit above my knowledge base to be honest.

Any help will be greatly appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 22:54:04, on 21/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\AOL 8.0\waol.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\PROGRA~1\AOL8~1.0\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\wp.exe
C:\Geek info\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\AOL 8.0\shellmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\AOL 8.0\aoltray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Littlewoods Poker\Poker.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Geek info\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell...gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\MARIOR~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {35E78239-811E-4c3f-B37D-F339AC16C2C0} - blank (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\GEEKIN~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Cls - {CF021F40-3E14-23A5-CBA2-7173706D8274} - C:\WINDOWS\System32\spm8274.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\AOL8~1.0\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [usbn] C:\WINDOWS\SYSTEM32\usbn.exe -go -c145 -w
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - HKCU\..\Run: [rundll32.exe] rundll32.exe C:\WINDOWS\System32\MSA64CHK.dll
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Geek info\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - blank (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - blank (file missing)
O9 - Extra button: FastDownloads - {76DD9E77-F06C-4471-AB6C-CF03C5C6B5B0} - C:\WINDOWS\System32\FastDownloads (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {C176532B-4EE6-42F5-A4E6-C856F4C12E85} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {C176532B-4EE6-42F5-A4E6-C856F4C12E85} - (no file) (HKCU)
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensave.../sinstaller.cab
O16 - DPF: {9C88EF87-3AA0-40AE-890C-4F260E8C3ABB} (WHVHR Control) - file://C:\WilliamHillInstallation\WHVHR.ocx
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{359A4CDD-6A3C-4513-806D-A3F5F306406A}: NameServer = 205.188.146.145
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\AOL 8.0\AOL Spyware Protection\\aolserv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Intel Alert Handler - Intel® Corporation - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel Alert Originator - Intel® Corporation - C:\WINDOWS\system32\ams_ii\iao.exe
O23 - Service: Intel File Transfer - Intel® Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel® Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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Get a copy of winsockxpfix.exe before you do anything. This is just a safety
item in case you can't get on the internet afterwards. You just run it and
things should work OK after it reboots your system.

http://www.iup.edu/h...net/winfix.shtm



Also download and install ccleaner.exe from http://www.ccleaner.com. Don't let
it clean anything yet.

We also need to uninstall Spybot S&D or at least keep it from running until we
are done. You can either use Start Control Panel Add/Remove Software to remove
it completely which will probably mean you will need to redownload it to
reinstall it or easier would be to run HijackThis and check/Fix Checked the two
entries:

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &
Destroy\TeaTimer.exe


We will restore them later. Remind me!

Now shutdown and reboot into Safe Mode by tapping the F8 key when you see the PC
maker's logo.
Keep tapping until it tells you it is going to Safe Mode or you see the Safe
Mode menu. Select the top option.

Run HijackThis and just do a Scan only. Check then Fix
Checked the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell...gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\MARIOR~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {35E78239-811E-4c3f-B37D-F339AC16C2C0} - blank (file missing)
O2 - BHO: Cls - {CF021F40-3E14-23A5-CBA2-7173706D8274} - C:\WINDOWS\System32\spm8274.dll
O4 - HKLM\..\Run: [usbn] C:\WINDOWS\SYSTEM32\usbn.exe -go -c145 -w
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - HKCU\..\Run: [rundll32.exe] rundll32.exe C:\WINDOWS\System32\MSA64CHK.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - blank (file missing)
O9 - Extra button: FastDownloads - {76DD9E77-F06C-4471-AB6C-CF03C5C6B5B0} - C:\WINDOWS\System32\FastDownloads (file missing)
O9 - Extra button: Microsoft AntiSpyware helper - {C176532B-4EE6-42F5-A4E6-C856F4C12E85} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {C176532B-4EE6-42F5-A4E6-C856F4C12E85} - (no file) (HKCU)
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensave.../sinstaller.cab
O16 - DPF: {9C88EF87-3AA0-40AE-890C-4F260E8C3ABB} (WHVHR Control) - file://C:\WilliamHillInstallation\WHVHR.ocx


Wait 60 seconds and repeat the scan. Did any of the above come back? IF so
leave HijackThis up and right click on the clock and select Task Manager. Then
Processes. Find Explorer.exe, right click on it and select End Process. The
desktop will disappear but HijackThis should still be there. IF you don't see
it switch to Applications in Task Manager and highlight it there then press
Switch To or just double click on it. Check and Fix Checked the above again.
Restart Explorer by Task Manager, File, New Task(Run), explorer.exe, OK.



Now run ccleaner.exe. On the first page, uncheck everything but the two lines
that have the word Temporary in them then Run Cleaner.

Start, Run, regedit, OK to bring up the regedit program.

find HKey_Current_User->Software ->Microsoft->Windows->CurrentVersion>policies (Hit the + sign in front of each Key as you find them. That will open up the subkeys.)

Under Policies is usually an entry named System. If you find it highlight it and press the Delete key. Then OK. Close the program and reboot.

Start, Control Panel, Display (Properties). This should bring up Display Properties/Background. Change the wallpaper to something else and Apply. You may also need to select Web and uncheck the box where it says View My Active Desktop as a web page. OK

Run another HijackThis log and post it. Let's
see how we did.

Don't reinstall or restore Spybot until we are sure you are clean. It's a good
program but sometimes it likes to maintain the staus quo and will replace stuff
that we delete.

Ron

[RKinner]

Get a copy of winsockxpfix.exe before you do anything. This is just a safety
item in case you can't get on the internet afterwards. You just run it and
things should work OK after it reboots your system.

http://www.iup.edu/h...net/winfix.shtm



Also download and install ccleaner.exe from http://www.ccleaner.com. Don't let
it clean anything yet.

We also need to uninstall Spybot S&D or at least keep it from running until we
are done. You can either use Start Control Panel Add/Remove Software to remove
it completely which will probably mean you will need to redownload it to
reinstall it or easier would be to run HijackThis and check/Fix Checked the two
entries:

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &
Destroy\TeaTimer.exe


We will restore them later. Remind me!

Now shutdown and reboot into Safe Mode by tapping the F8 key when you see the PC
maker's logo.
Keep tapping until it tells you it is going to Safe Mode or you see the Safe
Mode menu. Select the top option.

Run HijackThis and just do a Scan only. Check then Fix
Checked the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell...gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\MARIOR~1\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {35E78239-811E-4c3f-B37D-F339AC16C2C0} - blank (file missing)
O2 - BHO: Cls - {CF021F40-3E14-23A5-CBA2-7173706D8274} - C:\WINDOWS\System32\spm8274.dll
O4 - HKLM\..\Run: [usbn] C:\WINDOWS\SYSTEM32\usbn.exe -go -c145 -w
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - HKCU\..\Run: [rundll32.exe] rundll32.exe C:\WINDOWS\System32\MSA64CHK.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - blank (file missing)
O9 - Extra button: FastDownloads - {76DD9E77-F06C-4471-AB6C-CF03C5C6B5B0} - C:\WINDOWS\System32\FastDownloads (file missing)
O9 - Extra button: Microsoft AntiSpyware helper - {C176532B-4EE6-42F5-A4E6-C856F4C12E85} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {C176532B-4EE6-42F5-A4E6-C856F4C12E85} - (no file) (HKCU)
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensave.../sinstaller.cab
O16 - DPF: {9C88EF87-3AA0-40AE-890C-4F260E8C3ABB} (WHVHR Control) - file://C:\WilliamHillInstallation\WHVHR.ocx


Wait 60 seconds and repeat the scan. Did any of the above come back? IF so
leave HijackThis up and right click on the clock and select Task Manager. Then
Processes. Find Explorer.exe, right click on it and select End Process. The
desktop will disappear but HijackThis should still be there. IF you don't see
it switch to Applications in Task Manager and highlight it there then press
Switch To or just double click on it. Check and Fix Checked the above again.
Restart Explorer by Task Manager, File, New Task(Run), explorer.exe, OK.



Now run ccleaner.exe. On the first page, uncheck everything but the two lines
that have the word Temporary in them then Run Cleaner.

Start, Run, regedit, OK to bring up the regedit program.

find HKey_Current_User->Software ->Microsoft->Windows->CurrentVersion>policies (Hit the + sign in front of each Key as you find them. That will open up the subkeys.)

Under Policies is usually an entry named System. If you find it highlight it and press the Delete key. Then OK. Close the program and reboot.

Start, Control Panel, Display (Properties). This should bring up Display Properties/Background. Change the wallpaper to something else and Apply. You may also need to select Web and uncheck the box where it says View My Active Desktop as a web page. OK

Run another HijackThis log and post it. Let's
see how we did.

Don't reinstall or restore Spybot until we are sure you are clean. It's a good
program but sometimes it likes to maintain the staus quo and will replace stuff
that we delete.

Ron