[TheAustinNetwork]

Hello and thank you for all your all do to help people.

I have a work laptop that is badly infected with a virus or some sort of Malware.

It has non-stop popups and some malware program installed itself and keep trying to get me to buy their product and will not let me uninstall it.

Also I been trying to remove McAfee vurus program and it will not complete that as well.


HELP... this is urgent as this is my work at home computer!!!


Once again THANK YOU!

[Advertisements]

Hello

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

[Rorschach112]

Hello

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

[TheAustinNetwork]

Here you go and thanks for your help!!!!

===============================

Deckard's System Scanner v20071014.68
Run by Marsha Daniels on 2008-01-30 14:43:20
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Marsha Daniels.exe) --------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:43:49 PM, on 1/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\QLU\qlu.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Drug Guide 10E\xserver.exe
C:\Program Files\MalwareAlarm\MalwareAlarm.exe
C:\Program Files\QdrPack\QdrPack12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\QdrModule\QdrModule12.exe
C:\Documents and Settings\Marsha Daniels\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Marsha Daniels.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: BndBlock4 BHO Class - {8F9E2BE3-766D-4831-BB0E-766D5B819995} - C:\Program Files\QdrDrive\QdrDrive9.dll
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [qlu] C:\Program Files\QLU\qlu.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [MalwareAlarm] C:\Program Files\MalwareAlarm\MalwareAlarm.exe
O4 - HKCU\..\Run: [QdrPack12] "C:\Program Files\QdrPack\QdrPack12.exe"
O4 - HKCU\..\Run: [QdrModule12] "C:\Program Files\QdrModule\QdrModule12.exe"
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9d.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.h...ctDetection.cab
O18 - Filter hijack: text/html - {07851C6A-1C43-41d9-8319-BC89154A8C00} - C:\Program Files\RcvSystem\httpdchk.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O24 - Desktop Component 0: (no name) - http://thumbp2.mail....1...3&fid=Inbox

--
End of file - 9458 bytes

-- Files created between 2007-12-30 and 2008-01-30 -----------------------------

2008-01-24 15:54:50 0 d-------- C:\WINDOWS\Downloaded Installations
2008-01-18 09:53:49 0 d-------- C:\Program Files\MalwareAlarm
2008-01-10 18:08:00 0 d-------- C:\Program Files\RcvSystem
2008-01-06 17:24:10 0 d-------- C:\Program Files\QdrPack
2008-01-06 17:24:01 0 d-------- C:\Program Files\QdrModule
2008-01-06 17:24:01 0 d-------- C:\Program Files\QdrDrive
2008-01-06 17:24:00 0 d-------- C:\Program Files\ISM
2008-01-06 17:23:49 40183 ---hs---- C:\Program Files\Common Files\Yazzle1552OinUninstaller.exe
2008-01-01 15:14:20 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\Image Zone Express


-- Find3M Report ---------------------------------------------------------------

2008-01-30 14:43:41 0 d-------- C:\Program Files\Trend Micro
2008-01-24 15:54:52 0 d-------- C:\Program Files\HP
2008-01-24 15:20:17 110592 --a------ C:\WINDOWS\system32\imm32.dll <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
2008-01-19 13:14:54 117089 --a------ C:\WINDOWS\hpoins11.dat
2008-01-17 16:22:42 0 d-------- C:\Program Files\LimeWire
2008-01-17 16:21:06 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\LimeWire
2008-01-08 10:36:07 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\U3
2008-01-07 03:49:00 0 d-------- C:\Program Files\Common Files
2008-01-03 09:05:25 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\AVG7
2007-12-21 21:54:36 286288 --a------ C:\WINDOWS\system32\000080.exe


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{8F9E2BE3-766D-4831-BB0E-766D5B819995}]
12/14/2007 06:26 PM 192512 --a------ C:\Program Files\QdrDrive\QdrDrive9.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MCUpdateExe"="c:\PROGRA~1\mcafee.com\agent\mcupdate.exe" [01/11/2006 11:05 AM]
"MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [09/22/2005 05:29 PM]
"RTHDCPL"="RTHDCPL.EXE" [11/10/2005 11:14 AM C:\WINDOWS\RTHDCPL.exe]
"Alcmtr"="ALCMTR.EXE" [05/03/2005 06:43 PM C:\WINDOWS\Alcmtr.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [08/05/2005 09:05 PM]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [10/14/2004 03:28 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [10/14/2004 03:26 PM]
"THotkey"="C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe" [11/25/2005 01:07 PM]
"NDSTray.exe"="NDSTray.exe" []
"Tvs"="C:\Program Files\Toshiba\Tvs\TvsTray.exe" [11/10/2005 10:24 AM]
"AGRSMMSG"="AGRSMMSG.exe" [10/15/2005 06:29 AM C:\WINDOWS\agrsmmsg.exe]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [08/01/2005 04:10 AM]
"TFncKy"="TFncKy.exe" []
"TPSMain"="TPSMain.exe" [05/31/2005 09:00 PM C:\WINDOWS\system32\TPSMain.exe]
"PadTouch"="C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe" [07/15/2005 10:52 AM]
"SmoothView"="C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [04/26/2005 04:13 PM]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [03/17/2005 05:37 PM]
"CFSServ.exe"="CFSServ.exe" []
"qlu"="C:\Program Files\QLU\qlu.exe" [06/21/2006 08:28 AM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [02/19/2006 01:41 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [11/04/2005 08:10 PM]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [12/20/2007 09:52 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 04:00 AM]
"TOSCDSPD"="C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe" [12/30/2004 12:32 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 08:24 AM]
"Windows update loader"="C:\Windows\xpupdate.exe" []
"MalwareAlarm"="C:\Program Files\MalwareAlarm\MalwareAlarm.exe" [01/18/2008 09:53 AM]
"QdrPack12"="C:\Program Files\QdrPack\QdrPack12.exe" [01/21/2008 01:03 PM]
"QdrModule12"="C:\Program Files\QdrModule\QdrModule12.exe" [01/18/2008 03:02 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\runonce]
"FlashPlayerUpdate"=C:\WINDOWS\system32\Macromed\Flash\FlashUtil9d.exe

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 9:05:26 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2/19/2006 3:21:22 AM]
RAMASST.lnk - C:\WINDOWS\system32\RAMASST.exe [11/4/2005 7:20:51 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktop"=0 (0x0)
"ForceActiveDesktopOn"=1 (0x1)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
AutoRun\command- E:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a4bcc3ea-57ca-11db-977c-00038a000015}]
AutoRun\command- E:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ad7bda26-3de8-11db-975e-00038a000015}]
AutoRun\command- E:\LaunchU3.exe -a




-- End of Deckard's System Scanner: finished at 2008-01-30 14:44:10 ------------

[Rorschach112]

Hello

Please click on Start > Control Panel > Add/Remove Programs and uninstall the following programs(if present):

QdrDrive
QLU
MalwareAlarm
QdrPack
QdrModule



1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O2 - BHO: BndBlock4 BHO Class - {8F9E2BE3-766D-4831-BB0E-766D5B819995} - C:\Program Files\QdrDrive\QdrDrive9.dll
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [qlu] C:\Program Files\QLU\qlu.exe
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [MalwareAlarm] C:\Program Files\MalwareAlarm\MalwareAlarm.exe
O4 - HKCU\..\Run: [QdrPack12] "C:\Program Files\QdrPack\QdrPack12.exe"
O4 - HKCU\..\Run: [QdrModule12] "C:\Program Files\QdrModule\QdrModule12.exe"
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.



Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt2.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  C:\Program Files\MalwareAlarm
  C:\Program Files\RcvSystem
  C:\Program Files\QdrPack
  C:\Program Files\QdrModule
  C:\Program Files\QdrDrive
  C:\Program Files\ISM
  C:\Program Files\Common Files\Yazzle1552OinUninstaller.exe
  C:\WINDOWS\system32\000080.exe
  C:\Program Files\QLU
  C:\Windows\xpupdate.exe

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
  
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  purity

• Return to OTMoveIt2, right click in the "Paste List Of Files/Patterns To Search For and Move" window (under the yellow bar) and choose Paste.
  
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.



Go to this site:
http://www.virustotal.com/
On top you'll find 'Browse'
Click the browse button and browse to the file:

C:\Program Files\RcvSystem\httpdchk.dll

Click open.
Then click the 'Send' button next to it.
This will scan the file. Please be patient.
Once scanned, copy and paste the results as well in your next reply.


Reboot and post a new DSS log

[TheAustinNetwork]

Okay - tried all the instructions your posted - some did not work.

QdrDrive, MalwareAlarm, QdrPack, QdrModule were NOT listed in the Add/Remove Programs list so I could not remove them.

I went to Virustotal.com and then pressed Browse and tried to locate C:\Program Files\RcvSystem\httpdchk.dll on my system...........I could not find it. I also tried looking for it using Windows Explorer and also made sure Show Hidden Files option was on but that directory and file did not show up.

Also still getting messages from McAffee when it was trying to be unistalled. Won't uninstall. THANKS Rorschach112!
So......................

Here is the new DSS file.........

Deckard's System Scanner v20071014.68
Run by Marsha Daniels on 2008-01-30 16:45:49
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Marsha Daniels.exe) --------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:45:54 PM, on 1/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Marsha Daniels\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\MARSHA~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.h...ctDetection.cab
O18 - Filter hijack: text/html - {07851C6A-1C43-41d9-8319-BC89154A8C00} - C:\Program Files\RcvSystem\httpdchk.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O24 - Desktop Component 0: (no name) - http://thumbp2.mail....1...3&fid=Inbox

--
End of file - 8628 bytes

-- Files created between 2007-12-30 and 2008-01-30 -----------------------------

2008-01-24 15:54:50 0 d-------- C:\WINDOWS\Downloaded Installations
2008-01-01 15:14:20 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\Image Zone Express


-- Find3M Report ---------------------------------------------------------------

2008-01-30 14:43:41 0 d-------- C:\Program Files\Trend Micro
2008-01-24 15:54:52 0 d-------- C:\Program Files\HP
2008-01-24 15:20:17 110592 --a------ C:\WINDOWS\system32\imm32.dll <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
2008-01-19 13:14:54 117089 --a------ C:\WINDOWS\hpoins11.dat
2008-01-17 16:22:42 0 d-------- C:\Program Files\LimeWire
2008-01-17 16:21:06 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\LimeWire
2008-01-08 10:36:07 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\U3
2008-01-07 03:49:00 0 d-------- C:\Program Files\Common Files
2008-01-03 09:05:25 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\AVG7


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MCUpdateExe"="C:\PROGRA~1\mcafee.com\agent\McUpdate.exe" [01/11/2006 11:05 AM]
"MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [09/22/2005 05:29 PM]
"RTHDCPL"="RTHDCPL.EXE" [11/10/2005 11:14 AM C:\WINDOWS\RTHDCPL.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [08/05/2005 09:05 PM]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [10/14/2004 03:28 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [10/14/2004 03:26 PM]
"THotkey"="C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe" [11/25/2005 01:07 PM]
"NDSTray.exe"="NDSTray.exe" []
"Tvs"="C:\Program Files\Toshiba\Tvs\TvsTray.exe" [11/10/2005 10:24 AM]
"AGRSMMSG"="AGRSMMSG.exe" [10/15/2005 06:29 AM C:\WINDOWS\agrsmmsg.exe]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [08/01/2005 04:10 AM]
"TFncKy"="TFncKy.exe" []
"TPSMain"="TPSMain.exe" [05/31/2005 09:00 PM C:\WINDOWS\system32\TPSMain.exe]
"PadTouch"="C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe" [07/15/2005 10:52 AM]
"SmoothView"="C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [04/26/2005 04:13 PM]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [03/17/2005 05:37 PM]
"CFSServ.exe"="CFSServ.exe" []
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [02/19/2006 01:41 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [11/04/2005 08:10 PM]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [12/20/2007 09:52 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 04:00 AM]
"TOSCDSPD"="C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe" [12/30/2004 12:32 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 08:24 AM]
"Windows update loader"="C:\Windows\xpupdate.exe" []

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 9:05:26 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2/19/2006 3:21:22 AM]
RAMASST.lnk - C:\WINDOWS\system32\RAMASST.exe [11/4/2005 7:20:51 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktop"=0 (0x0)
"ForceActiveDesktopOn"=1 (0x1)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
AutoRun\command- E:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a4bcc3ea-57ca-11db-977c-00038a000015}]
AutoRun\command- E:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ad7bda26-3de8-11db-975e-00038a000015}]
AutoRun\command- E:\LaunchU3.exe -a




-- End of Deckard's System Scanner: finished at 2008-01-30 16:46:19 ------------

[Rorschach112]

Hello

Also still getting messages from McAffee when it was trying to be unistalled. Won't uninstall

Are you saying McAfee wont uninstall ? If so, download and run the McAfee Removal tool from here

http://download.mcaf...atches/MCPR.exe


1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.



Please run the OTMoveIt2 by OldTimer again.

• Please double-click OTMoveIt2.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  E:\LaunchU3.exe
  C:\Windows\xpupdate.exe

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
  
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  purity

• Return to OTMoveIt2, right click in the "Paste List Of Files/Patterns To Search For and Move" window (under the yellow bar) and choose Paste.
  
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.



Backup Your Registry with ERUNT

• Please use the following link and scroll down to ERUNT and download it.
  http://aumha.org/freeware/freeware.php
• For version with the Installer:
  Use the setup program to install ERUNT on your computer
• For the zipped version:
  Unzip all the files into a folder of your choice.

Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe



Now we need to fix your problems by making a .reg file. Copy the code below into a Notepad file. Name the file as fix.reg, change the "Save as Type" to "All files" and save it on the desktop.

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a4bcc3ea-57ca-11db-977c-00038a000015}]

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ad7bda26-3de8-11db-975e-00038a000015}]

Then double click on the fix.reg file, when it prompts to merge click "Yes".



Reboot and post a new DSS log

[TheAustinNetwork]

Here are the results from Movit...

File/Folder E:\LaunchU3.exe not found.
File/Folder C:\Windows\xpupdate.exe not found.
[Custom Input]
< purity >

OTMoveIt2 v1.0.16 log created on 01302008_17534

=============================

Here is DSS log file............

Deckard's System Scanner v20071014.68
Run by Marsha Daniels on 2008-01-30 18:08:51
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Marsha Daniels.exe) --------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:08:56 PM, on 1/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\ctfmon.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Documents and Settings\Marsha Daniels\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\MARSHA~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.h...ctDetection.cab
O18 - Filter hijack: text/html - {07851C6A-1C43-41d9-8319-BC89154A8C00} - C:\Program Files\RcvSystem\httpdchk.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O24 - Desktop Component 0: (no name) - http://thumbp2.mail....1...3&fid=Inbox

--
End of file - 8132 bytes

-- Files created between 2007-12-30 and 2008-01-30 -----------------------------

2008-01-24 15:54:50 0 d-------- C:\WINDOWS\Downloaded Installations
2008-01-01 15:14:20 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\Image Zone Express


-- Find3M Report ---------------------------------------------------------------

2008-01-30 14:43:41 0 d-------- C:\Program Files\Trend Micro
2008-01-24 15:54:52 0 d-------- C:\Program Files\HP
2008-01-24 15:20:17 110592 --a------ C:\WINDOWS\system32\imm32.dll <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
2008-01-19 13:14:54 117089 --a------ C:\WINDOWS\hpoins11.dat
2008-01-17 16:22:42 0 d-------- C:\Program Files\LimeWire
2008-01-17 16:21:06 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\LimeWire
2008-01-08 10:36:07 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\U3
2008-01-07 03:49:00 0 d-------- C:\Program Files\Common Files
2008-01-03 09:05:25 0 d-------- C:\Documents and Settings\Marsha Daniels\Application Data\AVG7


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [11/10/2005 11:14 AM C:\WINDOWS\RTHDCPL.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [08/05/2005 09:05 PM]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [10/14/2004 03:28 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [10/14/2004 03:26 PM]
"THotkey"="C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe" [11/25/2005 01:07 PM]
"NDSTray.exe"="NDSTray.exe" []
"Tvs"="C:\Program Files\Toshiba\Tvs\TvsTray.exe" [11/10/2005 10:24 AM]
"AGRSMMSG"="AGRSMMSG.exe" [10/15/2005 06:29 AM C:\WINDOWS\agrsmmsg.exe]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [08/01/2005 04:10 AM]
"TFncKy"="TFncKy.exe" []
"TPSMain"="TPSMain.exe" [05/31/2005 09:00 PM C:\WINDOWS\system32\TPSMain.exe]
"PadTouch"="C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe" [07/15/2005 10:52 AM]
"SmoothView"="C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [04/26/2005 04:13 PM]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [03/17/2005 05:37 PM]
"CFSServ.exe"="CFSServ.exe" []
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [02/19/2006 01:41 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [11/04/2005 08:10 PM]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [12/20/2007 09:52 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 04:00 AM]
"TOSCDSPD"="C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe" [12/30/2004 12:32 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 08:24 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe

C:\Documents and Settings\Marsha Daniels\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - C:\Program Files\ERUNT\AUTOBACK.EXE [10/20/2005 12:04:08 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 9:05:26 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2/19/2006 3:21:22 AM]
RAMASST.lnk - C:\WINDOWS\system32\RAMASST.exe [11/4/2005 7:20:51 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktop"=0 (0x0)
"ForceActiveDesktopOn"=1 (0x1)




-- End of Deckard's System Scanner: finished at 2008-01-30 18:09:18 ------------

[Rorschach112]

Hello

Download and scan with SUPERAntiSpyware Free for Home Users

• Double-click SUPERAntiSpyware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
• Under "Configuration and Preferences", click the Preferences button.
• Click the Scanning Control tab.
• Under Scanner Options make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen.
• Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan.
• Click "Next" to start the scan. Please be patient while it scans your computer.
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes".
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

Also tell me how your PC is running

[TheAustinNetwork]

The PC is running well now - haven't had any popups of late.

Is there anything else I need to do?

Thanks

[Rorschach112]

One final thing to do

• Make sure you have an Internet Connection.
• Double-click OTMoveIt2.exe to run it.
• Click on the CleanUp! button
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
• Click Yes to beging the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure

• Click Start > Run
• Type Inetcpl.cpl & click OK
• Click on the Security tab
• Click Reset all zones to default level
• Make sure the Internet Zone is selected & Click Custom level
• In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
• Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.

[TheAustinNetwork]

Thank you for your help!!!!!

[Rorschach112]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.