Recently both my internal CD drive and my external Iomega USB drive quit at the same time. I'm running Windows XP Pro on an elderly Compaq machine and I've spent many hours now trying to figure out what the problem is. I've tried driver updates, driver rollback, uninstalling and re-installing etc., etc. etc. and I'm at my wit's end.
In Device Manager I get an error message that says Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39). My external drive is a LITE-ON LTR-523275 USB device. My internal CD drive is an IDE-CD R/RW 4x4x24.
I downloaded Service Pack 2 from Microsoft which should have allowed me to boot up Windows XP from floppy disks. However, I have to change my BIOS to load from floppys and I don't know how to do that.
Can someone please help me? My home office is on the second floor next to a window over the driveway. I'm have having a hard time resisting the urge to open the window, pick up the computer and.....please stop me before it's too late!!!