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Photoshop CS3 error-still need help-PROFESSIONAL NEEDED


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#1
jaydawg3000

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I just downloaded CS3 3 days ago... i downloaded the update and now when i open it it gives me an error report

Edited by jaydawg3000, 17 February 2008 - 09:18 PM.

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#2
dsenette

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where did you download CS3 from?
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#3
jaydawg3000

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disk... i bought it
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#4
techpro5238

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Can you please tell us, what this error message/report says?

Did you get the update through Adobe Update Software?
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#5
jaydawg3000

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it just says "photoshop has encountered errors and needs to close. sorry for any convinience." and it asks me if i want to send an error report or not... and yes i got the update off of photoshop
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#6
techpro5238

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Try doing a system restore BEFORE you installed that update, and run a repair install if that does not fix it.
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#7
jaydawg3000

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sorry but how do you do a repair install... for some reason i can't find it
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#8
techpro5238

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Did you try the System Restore yet? You can do a repair install by:

Start
Control Panel
Add/Remove Programs
Goto Adobe Photoshop and click change/remove
See if you can find a repair install
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#9
jaydawg3000

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yes i did and it didn't work... but when i try the fix thing it just tells me to install cs3 again... not reinstall install the same thing again
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#10
techpro5238

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Hm. I am not really good with apps. Lets wait until a pro in graphics programs comes along and takes over. I have exhausted all my ideas..
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#11
jaydawg3000

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still need help... anyone?
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#12
starjax

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try reading this document:
http://kb.adobe.com/...n...9&sliceId=2
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#13
jaydawg3000

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thanks... i can't believe it was as simple as defragmenting my computer... you guys rock!
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