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DRM install issues


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#1
Foxxed

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Ok i`ve tried like 8 times to get my Best buy music store/Rhapsody(Its like I-Tunes for Insignia) to work But when i open it and it checks for updates it will get to 99% then sits there for a moment and comes up with this


DRM installation Issues

The Digital Rights Manager Components are not downloading. This may be caused by other programs running on your computer (e.g. Firewall, parental-control, anti-virus, etc.)

Please add Rhapsody to the trusted application and click retry.
_____________________

I tried that and it still comes up with the same thing..

i also tried the detailed info and updated my WMP(Or DRM..IDK) from their link to Microsoft
Still the same thing

The only thing i can guess is its the linksys router since it locks out some sites(IDK what it is, but its a site that people on Ebay use for payment...Not paypal) and its also a secured network..

I`m not messing with it cuz i`d probably screw something up :)


Edit: ok its not the router...i just bypassed it and still same thing

Edited by Foxxed, 12 February 2008 - 07:28 PM.

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#2
Ax238

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Go into your firewall's rules and remove any and all rules for Rhapsody.

The next time you open Rhapsody, you should get a prompt by the firewall saying that Rhapsody is trying to access the internet... Allow it... and it should install the components.
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#3
Foxxed

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No firewall (my windows one is turned off)
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#4
Ax238

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What security software do you have installed on your computer?
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#5
Foxxed

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What security software do you have installed on your computer?


Fix-it 6
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#6
Ax238

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Please Run the PCPitstop Full Tests, here:
PCPitstop Full Tests

If you haven't already registered, Click - Sign up now! (left hand column in User Login)
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.


The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.
Note: Vista users, please close your instance of IE "Rrunning as Administrator" after you are finished reviewing your Results.

Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, please look away from your screen during the Video Adapter testing sequence.
Note: The PCPitstop Full Tests Results is a free service, but is supported by various paid product advertisements for utilities that "could" remedy the OP's problem.
Since G2G is a "free-help" forum, we do not recommend or endorse purchase of automated utilities, and will assist you in manually correcting any problems and settings necessary to optimize your machine's performance. Ask your questions here. We'll help you walk through any necessary steps.

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