Any ideas?
PC wont boot up
Started by
dvea
, Feb 13 2008 06:49 PM
#1
Posted 13 February 2008 - 06:49 PM
dvea
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Any ideas?
#2
Posted 13 February 2008 - 08:46 PM
wannabe1
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Hello dvea...
Do you have the Dell operating system cd that came with the machine?
wannabe1
Do you have the Dell operating system cd that came with the machine?
wannabe1
#3
Posted 13 February 2008 - 09:05 PM
dvea
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I do, but the original operating system was Windows Me and I upgrade to XP. I have that disc as well.
#4
Posted 13 February 2008 - 09:18 PM
wannabe1
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The XP upgrade disk will be fine... 
Boot the machine with the XP cd in the drive (watch for the prompt "Press any key to boot from cd"...press the spacebar when you see it). It will load some files and end up at the "Welcome to Setup" screen. Press the R key to access Recovery Console. Select the operating system you wish to repair by number (usually 1) and press "Enter". When you are asked for the Administrator password, leave it blank and press "Enter".
At the system prompt (C:\WINDOWS>), type chkdsk /r and press "Enter".
This will start a long check of the HDD and the file system. Be patient...let it finish. When the check completes and you see the system prompt again, type exit and press "Enter". Let the machine try to boot to Windows.
If things don't go as I've described, please let me know where things differed and what messages you saw on the screen.
Boot the machine with the XP cd in the drive (watch for the prompt "Press any key to boot from cd"...press the spacebar when you see it). It will load some files and end up at the "Welcome to Setup" screen. Press the R key to access Recovery Console. Select the operating system you wish to repair by number (usually 1) and press "Enter". When you are asked for the Administrator password, leave it blank and press "Enter".
At the system prompt (C:\WINDOWS>), type chkdsk /r and press "Enter".
This will start a long check of the HDD and the file system. Be patient...let it finish. When the check completes and you see the system prompt again, type exit and press "Enter". Let the machine try to boot to Windows.
If things don't go as I've described, please let me know where things differed and what messages you saw on the screen.
#5
Posted 14 February 2008 - 03:54 PM
dvea
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Ok. I got the machine to boot up and I am on the desktop, but now there are a ton of Trojan Virus warnings and warnings about a BHO?(browser help object)
What now?
What now?
#6
Posted 14 February 2008 - 03:58 PM
wannabe1
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Tech Staff
Now you have the experts help you clean the malware off the machine... 
Please go to the Malware Forum and follow the instructions you'll find there.
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
Please go to the Malware Forum and follow the instructions you'll find there.
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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