[libs09]

Hello everyone. I am new and hope that someone can help me.

I am using Windows XP. When I turn on my computer I get a "SymSPort.exe" error. It states " The exception unkown software exception 0xc06d007e occured in the application at location 0x7c812a5b".

I also says "SymSPort.exe encountered an error and needed to close".

It keeps asking for "HPProductAssistant" disk (which I do not have).

I can get rid of the error if I keep clicking on cancel about 10 times after it is trying to load. When I am able to get rid of the notice I can't log onto the internet.

What do I need to do?

Edited by libs09, 14 February 2008 - 08:29 AM.

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SymSPort.exe is part of the Symantec Internet security suite.


you can uinstall the HPProductAssistant. Or you can go to Start, run and type in msconfig. click on the startup tab. Lookup HPProductAssistant and deselect it.

[starjax]

SymSPort.exe is part of the Symantec Internet security suite.


you can uinstall the HPProductAssistant. Or you can go to Start, run and type in msconfig. click on the startup tab. Lookup HPProductAssistant and deselect it.