[arachnae]

To download fixes from microsoft's site I have to have "Client for Microsoft Networks" installed for the network adapter. When it is installed neither of my web browsers, ie or netscape, will connect to the internet. I installed it and did the auto update for windows, which worked. I then had to uninstall it to browse the internet. Initally when I tryed to d/l microsoft updates it wouldn't install. I found info on their site for the 0x80240020 error but then couldn't use my web browsers and uninstalled the "Client for Microsoft Networks". I couldn't find any trouble shooting on their site for my windows 2000 problem.

Thanks
Arachnae

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Please describe your setup?

• Broadband or dial-up?
• Do you have a router?
• Wireless or CAT5 Ethernet cable?
• Desktop or laptop (make/model)
• Did this ever work?
• Is it a new computer or did you recently reload XP?

[Ztruker]

Please describe your setup?

• Broadband or dial-up?
• Do you have a router?
• Wireless or CAT5 Ethernet cable?
• Desktop or laptop (make/model)
• Did this ever work?
• Is it a new computer or did you recently reload XP?

[arachnae]

Please describe your setup?

• Broadband or dial-up?
• Do you have a router?
• Wireless or CAT5 Ethernet cable?
• Desktop or laptop (make/model)
• Did this ever work?
• Is it a new computer or did you recently reload XP?

cable High-Speed internet
don't think I have a router
Ethernet cable
Desktop
This worked years ago with quest broadband
Not a new computer. It had been in storage for 2 years and has been 3 years since the internet
Here is a copy of Hijack This Log if it helps:



Thanks
Arachnae  hjt.txt   6.67KB   201 downloads

[Ztruker]

Your HJT log does have some questionable entries in it, but do the following first, then you can post in the malware removal form:

• Open a Command Prompt (Start / Run, type cmd and press Enter).
• Type ipconfig /all and press Enter

Post the output in a reply here please.

To copy data from a command prompt window, do the following:

• Right click on the top window border (usually blue) and select Edit then Mark.
• Use the left mouse button to highlight the text you want to copy, then click the right mouse button.

[arachnae]

C:\Documents and Settings\doc>ipconfig/all

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : halloween-house
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ut.comcast.net.

Ethernet adapter Local Area Connection 10:

Connection-specific DNS Suffix . : hsd1.ut.comcast.net.
Description . . . . . . . . . . . : D-Link DFE-530TX+ PCI Fast Ethernet
Adapter (rev.F)
Physical Address. . . . . . . . . : 00-19-5B-73-73-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 76.23.44.3
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Default Gateway . . . . . . . . . : 76.23.44.1
DHCP Server . . . . . . . . . . . : 68.87.66.21
DNS Servers . . . . . . . . . . . : 68.87.85.98
68.87.69.146
Lease Obtained. . . . . . . . . . : Thursday, 21 February, 2008 1:04:51
PM
Lease Expires . . . . . . . . . . : Sunday, 24 February, 2008 6:39:59 PM

[Ztruker]

That all looks good. I think you need to post in th malware forum and see if htey agree about you having some questionable (meaning malware) on your computer.

Read through this area: Cleanup Your System.

This takes care of the many of the problems without further action by the Malware Gurus on this site.

If this doesn't do it, post a HijackThis log here: Malware Removal Forum.

Make sure you read the You Must Read This Before Posting A Hijackthis Log article before posting.

Please be patient, this is a very active anti-malware site and the malware removal experts are extremely busy. It can take 1 to 3 days for them to get to you.

[arachnae]

I have started the cleaning process and will evaluate when finished.
Thanks for your time and help.

Arachnae