Downloading Windows Media Player 11
Posted 16 February 2008 - 03:34 PM
Posted 16 February 2008 - 04:48 PM
It would help if you told us what the error code was that you get when trying to do the install
Also, check Event Viewer to see if any additional information is being logged there. To do this,
Click on Start then Run, type eventvwr.msc and press Enter
Look in all three listed areas for RED errors. If you see any, double click on them to see the details. You can then use the up and down arrows to move to prior or later entries.
Posted 16 February 2008 - 07:04 PM
When I go to Web Help, I get "You've encountered error message COOD2AFB while using WMP. Additional information is not currently available for this error."
Posted 16 February 2008 - 07:50 PM
Posted 16 February 2008 - 08:48 PM
Here you go. I could not upload the file in format it was in. I had to copy it to a Word file first.
Posted 16 February 2008 - 09:04 PM
Look at this series of posts http://www.eggheadca...layer-11-w.aspx . Same problem as you. See what you find. Post back if you need more help.
Posted 16 February 2008 - 10:01 PM
Thanks so much for the help. Went to the site you suggested. Looked at my log files and found the registry file. It was a permission problem with the WMP.DVR-MSFILE registry key. Edited the permission and re-installed WMP. It downloaded fine.
Posted 16 February 2008 - 10:05 PM
Glad you got it fixed. Seems to be a common occurrence with WMP installs for some reason. No idea what causes the registry permission problem and MS isn't saying that I'm aware of.
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