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Cannot update or upload Ad-Adware SE and EZ Firewall Security


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#1
bbrown4

bbrown4

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My dell dimension 8250 computer is running slowly and I cannot update Ad-adware SE or EZ firewall to scan computer for viruses. Also, internet explorer is slow accessing webpages. I think my computer is infected. I have worked with your team before and will be patiently waiting for your reply.

Thank you in advance for your assistance.

Burrell
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#2
Ztruker

Ztruker

    Member 5k

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Hi bbrown4, welcome back.

Read through this area: Cleanup Your System.

This takes care of the many of the problems without further action by the Malware Gurus on this site.

If this doesn't do it, post a HijackThis log here: Malware Removal Forum.

Make sure you read the You Must Read This Before Posting A Hijackthis Log article before posting.

Please be patient, this is a very active anti-malware site and the malware removal experts are extremely busy. It can take 1 to 3 days for them to get to
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