[Maximilienne]

My computer keeps opening a balloon to tell me that it is infected with spyware and asking me to click in the balloon to get a program to fix the problem. When I click the balloon (which appears in the lower right-hand part of the screen), nothing happens.

I had Ad-Aware SE, and it would not update its virus definitions, and can't find anything.
I had AVGAntispyware, ant it will not open.

I downloaded SUPERAntispyware, and it will not open or run.
I downloaded CyberDefender, and it ran, and found spyware cookies, so I bought the program to remove the spyware, and removed all of the spyware that the program found, but my computer still says it is infected.

Please help!

Thanks,
Max

[Advertisements]

Hello Maximilienne

Welcome to G2Go.
=================
Cyber Defender used to be on the Rouge antispyware applications lis.
See this link > Here to see if you wish to keep it.
============================
* Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click on I agree
• Then Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

[kahdah]

Hello Maximilienne

Welcome to G2Go.
=================
Cyber Defender used to be on the Rouge antispyware applications lis.
See this link > Here to see if you wish to keep it.
============================
* Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click on I agree
• Then Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

[Maximilienne]

Hello - thanks for the advice.

I clicked your link, downloaded saved HijackThis, and clicked run. A shortcut appeared on my desktop. I was never asked to agree to the license agreement. I can not open or run the program. I double-click on the icon, and nothing happens. I tried opening it through the "my programs" start menu, and nothing happened.

Please let me know if you have any other ideas!

Max

[kahdah]

Please RIGHT-CLICK HERE and Save As (in IE it's "Save Target As", in FF it's "Save Link As") to download Silent Runners.

• Save it to the desktop.
• Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
• You will receive a prompt:
  
  • Do you want to skip supplementary searches?
    click NO
• If you receive an error just click OK and double-click it to run it again - sometimes it won't run as it's supposed to the first time but will in subsequent runs.
• You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
• Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

[Maximilienne]

So far, it is working! The entire text fle is pasted below:

"Silent Runners.vbs", revision 55, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"swg" = "C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe" [file not found]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"updateMgr" = ""C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1" [file not found]
"braviax" = "C:\WINDOWS\system32\braviax.exe" [null data]
"CyberDefender Early Detection Center" = ""C:\Program Files\CyberDefender\AntiSpyware\cdas2.exe" /minimize" ["CyberDefender Corp."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ATIModeChange" = "Ati2mdxx.exe" ["ATI Technologies, Inc."]
"SynTPLpr" = "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" ["Synaptics, Inc."]
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"Adobe Photo Downloader" = ""C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"" ["Adobe Systems Incorporated"]
"Adobe Reader Speed Launcher" = ""C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"" ["Adobe Systems Incorporated"]
"(Default)" = (empty string) [file not found]
"AT&T Communication Manager" = ""C:\Program Files\AT&T\Communication Manager\ATTCM.exe" -a" ["ATT"]
"SMSTray" = "C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe" ["SAMSUNG ELECTRONICS"]
"!AVG Anti-Spyware" = ""C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized" ["GRISOFT s.r.o."]
"CyberDefender Early Detection Center" = ""C:\Program Files\CyberDefender\AntiSpyware\ISSIntro.exe"" ["CyberDefender Corp."]
"braviax" = "braviax.exe" [null data]

HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\
>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}\(Default) = "Outlook Express"
\StubPath = "C:\WINDOWS\system32\shmgrate.exe OCInstallUserConfigOE" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{F802F260-519B-11D1-BB5D-0060974C6013}" = "ICQ Shell Extension"
-> {HKLM...CLSID} = "ICQ Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\ICQ\ICQShExt.dll" [file not found]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM...CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {HKLM...CLSID} = "AVG7 Find Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]
"{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}" = "Adobe.Acrobat.ContextMenu"
-> {HKLM...CLSID} = "Acrobat Elements Context Menu"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "AVG Anti-Spyware 7.5"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" ["GRISOFT s.r.o."]
<<!>> "{88485281-8b4b-4f8d-9ede-82e29a064277}" = "MarkAny Contents Safer Manager 1.0"
-> {HKLM...CLSID} = "ShellHook Class"
\InProcServer32\(Default) = "C:\PROGRA~1\MarkAny\CONTEN~1\MACSMA~1.DLL" ["MarkAny Cooperation."]
<<!>> "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}" = (no title provided)
-> {HKLM...CLSID} = "SABShellExecuteHook Class"
\InProcServer32\(Default) = "C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" ["SuperAdBlocker.com"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\
<<!>> "AppInit_DLLs" = "cru629.dat" [null data]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> !SASWinLogon\DLLName = "C:\Program Files\SUPERAntiSpyware\SASWINLO.dll" ["SUPERAntiSpyware.com"]
<<!>> AtiExtEvent\DLLName = "Ati2evxx.dll" [file not found]

HKLM\SOFTWARE\Classes\PROTOCOLS\Filter\
<<!>> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
Adobe.Acrobat.ContextMenu\(Default) = "{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}"
-> {HKLM...CLSID} = "Acrobat Elements Context Menu"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["GRISOFT s.r.o."]
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]

HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["GRISOFT s.r.o."]

HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."]


Group Policies {policy setting}:
--------------------------------

Note: detected settings may not have any effect.

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"DisableRegistryTools" = (REG_DWORD) dword:0x00000000
{Prevent access to registry editing tools}

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer\Infodelivery\Restrictions\

"NoSplash" = (REG_DWORD) dword:0x00000001
{unrecognized setting}

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Startup items in "m" & "All Users" startup folders:
---------------------------------------------------

C:\Documents and Settings\m\Start Menu\Programs\Startup
"Wireless-G Notebook Adapter with SRX Utility" -> shortcut to: "C:\Program Files\Linksys\Wireless-G Notebook Adapter with SRX Utility\lcu.exe" ["Linksys Group, Inc."]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Acrobat Assistant" -> shortcut to: "C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe" ["Adobe Systems Inc."]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
bmnet.dll ["Bytemobile, Inc."], 01 - 03
%SystemRoot%\system32\mswsock.dll [MS], 04 - 06, 09 - 30
%SystemRoot%\system32\rsvpsp.dll [MS], 07 - 08


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4}"
-> {HKLM...CLSID} = "JunoBar"
\InProcServer32\(Default) = "C:\Program Files\Juno\Toolbar.dll" [file not found]
"{F2CF5485-4E02-4F68-819C-B92DE9277049}"
-> {HKLM...CLSID} = "&Links"
\InProcServer32\(Default) = "C:\WINDOWS\system32\ieframe.dll" [MS]
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}"
-> {HKLM...CLSID} = "Adobe PDF"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}" = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

Explorer Bars

HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
{182EC0BE-5110-49C8-A062-BEB1D02A220B}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]

HKLM\SOFTWARE\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC}"
-> {HKCU...CLSID} = "Java Plug-in 1.6.0_02"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.6.0_02"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll" ["Sun Microsystems, Inc."]

{669B269B-0D4E-41FB-A3D8-FD67CA94F646}\
"ButtonText" = "ComcastHSI"
"Exec" = "http://www.comcast.net/" [file not found]

{8828075D-D097-4055-AA02-2DBFA9D85E8A}\
"ButtonText" = "Support"
"Exec" = "http://www.comcastsupport.com/" [file not found]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{97809617-3937-4F84-B335-9BB05EF1A8D4}\
"ButtonText" = "Help"
"Exec" = "http://online.comcast.net/help/" [file not found]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"

{E2E2DD38-D088-4134-82B7-F2BA38496583}\
"MenuText" = "@xpsp3res.dll,-20001"
"Exec" = "%windir%\Network Diagnostic\xpnetdiag.exe" [MS]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVG Anti-Spyware Guard, AVG Anti-Spyware Guard, "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe" ["GRISOFT s.r.o."]
Bytemobile Web Configurator, bmwebcfg, ""C:\WINDOWS\system32\bmwebcfg.exe"" ["Bytemobile, Inc."]
iPod Service, iPod Service, ""C:\Program Files\iPod\bin\iPodService.exe"" ["Apple Computer, Inc."]
SmartLinkService, SLService, "slserv.exe" [" "]
Windows Driver Foundation - User-mode Driver Framework, WudfSvc, "C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup" {"C:\WINDOWS\System32\WUDFSvc.dll" [MS]}
WLTRYSVC, WLTRYSVC, "C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe" [null data]


Print Monitors:
---------------

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\
Adobe PDF Port\Driver = "C:\WINDOWS\system32\AdobePDF.dll" ["Adobe Systems Incorporated."]
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]


---------- (launch time: 2008-02-17 14:00:00)
<<!>>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 180 seconds.
---------- (total run time: 288 seconds)

[kahdah]

Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  C:\Windows\cru629.dat
  C:\Windows\system32\cru629.dat
  C:\Windows\braviax
  C:\Windows\system32\braviax

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
• Click the red Moveit! button.
• OTMoveit2 will create a log of moved files in the C:\_OTMoveIt\MovedFiles folder. The log's name will appear as the date and time it was created, with the format mmddyyyy_hhmmss.log. Open this log in Notepad and post its contents in your next reply.
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
================
Then::
Download ComboFix from one of the locations below, and save it to your Desktop.

Link 1
Link 2
Link 3

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.
When finished, it shall produce a log for you. Post that log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

[Maximilienne]

This worked!! Thank you very much.

A note about donations: I tried to donate $35, and I do not know whether or not it worked. The system wanted me to use PayPal since I have a PayPal account, but my PayPal account was not up-to-date (the primary card had expired). I will check my account and donate if it has not yet been charged. Forcing people into PayPal is confusing and annoying!

Thanks again for all of your help!
Max

[kahdah]

Ok thanks for the donation I am not sure if it went through or not.
Sorry but paypal is what I use not trying to force anything.

I will need to see the logs so I can make sure that your system is clean.
Not quite done yet.