[Jakenzie]

My computer is severely infected. I am losing my internet connection often. For example, I tried the reccommendation in the Tutorial portion, I ran the Smitfraud and then I was going to run the PandaActive link. When I clicked on the link I lose my internet connection. I also need the new HiJack this link. I deleted a Malware file from my programs too. I tried to delete the old HiJackThis link, but it would not let me. Thanks in advance for your help as it seems the virus is getting worse by the minute.

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Hello Jakenzie

Welcome to G2Go.
=================
* Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click on I agree
• Then Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

[kahdah]

Hello Jakenzie

Welcome to G2Go.
=================
* Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click on I agree
• Then Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

[Jakenzie]

I downloaded HJT setup but it won't let me run the program. I click run and the next screen quickly pops up but then just as fast if returns back to the run program screen. Any ideas?

[kahdah]

Try to right click on it and rename it to kahdah.exe see if it will run then.
=====================
If not then do the following:
Please RIGHT-CLICK HERE and Save As (in IE it's "Save Target As", in FF it's "Save Link As") to download Silent Runners.

• Save it to the desktop.
• Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
• You will receive a prompt:
  
  • Do you want to skip supplementary searches?
    click NO
• If you receive an error just click OK and double-click it to run it again - sometimes it won't run as it's supposed to the first time but will in subsequent runs.
• You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
• Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

[Jakenzie]

"Silent Runners.vbs", revision 55, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]
"DellSupport" = ""C:\Program Files\DellSupport\DSAgnt.exe" /startup" ["Gteko Ltd."]
"Yahoo! Pager" = ""C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet" ["Yahoo! Inc."]
"Skype" = ""C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized" ["Skype Technologies S.A."]
"DellSupportCenter" = ""C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter" ["SupportSoft, Inc."]
"msiconf.exe" = "msiconf.exe" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SynTPLpr" = "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" ["Synaptics, Inc."]
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"PRONoMgrWired" = "C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe" ["Intel® Corporation"]
"Dell QuickSet" = "C:\Program Files\Dell\QuickSet\quickset.exe" [empty string]
"Dell Wireless Manager UI" = "C:\WINDOWS\system32\WLTRAY" ["Dell Inc"]
"DVDLauncher" = ""C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"" ["CyberLink Corp."]
"RealTray" = "C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER" ["RealNetworks, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"ISUSPM Startup" = ""C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup" ["InstallShield Software Corporation"]
"ISUSScheduler" = ""C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start" ["InstallShield Software Corporation"]
"MimBoot" = "C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" ["Musicmatch, Inc."]
"MMTray" = "C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe" ["Musicmatch, Inc."]
"Corel Photo Downloader" = "C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" ["Corel, Inc."]
"igfxtray" = "C:\WINDOWS\system32\igfxtray.exe" ["Intel Corporation"]
"igfxhkcmd" = "C:\WINDOWS\system32\hkcmd.exe" ["Intel Corporation"]
"igfxpers" = "C:\WINDOWS\system32\igfxpers.exe" ["Intel Corporation"]
"Motive SmartBridge" = "C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" ["Motive Communications, Inc."]
"YBrowser" = "C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" ["Yahoo! Inc."]
"SiteAdvisor" = "C:\Program Files\SiteAdvisor\6253\SiteAdv.exe" ["McAfee, Inc."]
"mcagent_exe" = "C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey" ["McAfee, Inc."]
"snp2std" = "C:\WINDOWS\vsnp2std.exe" ["Sonix"]
"dscactivate" = ""C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = (no title provided)
-> {HKLM...CLSID} = "&Yahoo! Toolbar Helper"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AcroIEHlprObj Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{089FD14D-132B-48FC-8861-0048AE113215}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\SiteAdvisor\6253\SiteAdv.dll" ["McAfee, Inc."]
{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Yahoo! IE Services Button"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\common\yiesrvc.dll" ["Yahoo! Inc."]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = (no title provided)
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{75971962-37A2-4135-A3D3-3B0120E44717}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\system32\bthc.dll" [null data]
{7DB2D5A0-7241-4E79-B68D-6309F01C5231}\(Default) = "scriptproxy"
-> {HKLM...CLSID} = "scriptproxy"
\InProcServer32\(Default) = "c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll" ["McAfee, Inc."]
{F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SidebarAutoLaunch Class"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll" ["Yahoo! Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
-> {HKLM...CLSID} = "Yahoo! Mail Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\YMMAPI.dll" ["Yahoo! Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> ddcbbbc\DLLName = "ddcbbbc.dll" [file not found]
<<!>> eecfffbacdc\DLLName = "C:\WINDOWS\system32\eecfffbacdc.dll" [null data]
<<!>> igfxcui\DLLName = "igfxdev.dll" ["Intel Corporation"]

HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
McCtxMenu\(Default) = "{01576F39-90DE-4D6E-A068-5B20C22BAAEE}"
-> {HKLM...CLSID} = "CtxMenu Class"
\InProcServer32\(Default) = "C:\Program Files\McAfee\VirusScan\mcctxmnu.dll" ["McAfee, Inc."]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
-> {HKLM...CLSID} = "Yahoo! Mail Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Common\YMMAPI.dll" ["Yahoo! Inc."]

HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
McCtxMenu\(Default) = "{01576F39-90DE-4D6E-A068-5B20C22BAAEE}"
-> {HKLM...CLSID} = "CtxMenu Class"
\InProcServer32\(Default) = "C:\Program Files\McAfee\VirusScan\mcctxmnu.dll" ["McAfee, Inc."]


Group Policies {policy setting}:
--------------------------------

Note: detected settings may not have any effect.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\

"NoCDBurning" = (REG_DWORD) dword:0x00000000
{unrecognized setting}

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\web\wallpaper\Bliss.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Startup items in "Beth" & "All Users" startup folders:
------------------------------------------------------

C:\Documents and Settings\Beth\Start Menu\Programs\Startup
"Cyber-shot Viewer Media Check Tool" -> shortcut to: "C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe" ["Sony Corporation"]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"America Online 9.0 Tray Icon" -> shortcut to: "C:\Program Files\America Online 9.0\aoltray.exe -check" ["America Online, Inc."]
"AT&T Self Support Tool" -> shortcut to: "C:\Program Files\SBC Self Support Tool\bin\matcli.exe -boot" ["Motive Communications, Inc."]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"McAfee.com Scan for Viruses - My Computer (GALEAZZI-Bruce)" -> launches: "c:\program files\mcafee.com\vso\mcmnhdlr.exe /runtask:0" [file not found]
"McDefragTask" -> launches: "c:\program files\mcafee\mqc\QcConsol.exe "C:\WINDOWS\system32\defrag.exe" C: -f" ["McAfee, Inc."]
"McQcTask" -> launches: "c:\program files\mcafee\mqc\QcConsol.exe 14 0" ["McAfee, Inc."]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 19
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]

HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\
"{0BF43445-2F28-4351-9252-17FE6E806AA0}" = "McAfee SiteAdvisor"
-> {HKLM...CLSID} = "McAfee SiteAdvisor"
\InProcServer32\(Default) = "C:\Program Files\SiteAdvisor\6253\SiteAdv.dll" ["McAfee, Inc."]
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = (no title provided)
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]

Explorer Bars

HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Shdocvw.dll" [MS]

HKLM\SOFTWARE\Classes\CLSID\{51085E3D-A958-42A2-A6BE-A6A9B0BAF276}\(Default) = "AT&&T Yahoo! Sidebar"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\Program Files\Yahoo!\browser\ysidebarIE.dll" ["Yahoo! Inc."]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\
{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\
"ButtonText" = "AT&T Yahoo! Services"
"CLSIDExtension" = "{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}"
-> {HKLM...CLSID} = "Yahoo! IE Services Button"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\common\yiesrvc.dll" ["Yahoo! Inc."]

{B205A35E-1FC4-4CE3-818B-899DBBB3388C}\

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks\
<<H>> "{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "*Z" (unwritable string)
-> {HKLM...CLSID} = "Yahoo! Toolbar"
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Dell Wireless WLAN Tray Service, wltrysvc, "C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe" [null data]
McAfee Network Agent, McNASvc, ""c:\program files\common files\mcafee\mna\mcnasvc.exe"" ["McAfee, Inc."]
McAfee Personal Firewall Service, MpfService, ""C:\Program Files\McAfee\MPF\MPFSrv.exe"" ["McAfee, Inc."]
McAfee Proxy Service, McProxy, "c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe" ["McAfee, Inc."]
McAfee Real-time Scanner, McShield, "C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe" ["McAfee, Inc."]
McAfee Services, mcmscsvc, "C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe" ["McAfee, Inc."]
McAfee SystemGuards, McSysmon, "C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe" ["McAfee, Inc."]
NICCONFIGSVC, NICCONFIGSVC, "C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe" ["Dell Inc."]
SiteAdvisor Service, SiteAdvisor Service, "C:\Program Files\SiteAdvisor\6253\SAService.exe" ["McAfee, Inc."]
SupportSoft Sprocket Service (dellsupportcenter), sprtsvc_dellsupportcenter, "C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service /p dellsupportcenter" ["SupportSoft, Inc."]


Print Monitors:
---------------

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]
Here it is...I had to use the second method.

---------- (launch time: 2008-02-17 13:12:58)
<<!>>: Suspicious data at a malware launch point.
<<H>>: Suspicious data at a browser hijack point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 149 seconds.
---------- (total run time: 281 seconds)

[kahdah]

Download ComboFix from one of the locations below, and save it to your Desktop.

Link 1
Link 2
Link 3

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

[Jakenzie]

Do I get the HIJackThis from silent runner?

[kahdah]

Sorry forgot to edit that part out.
If Hijackthis will not run then another silent runners log please and the Combofix log.