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safe mode boots, safe mode with network doesn't


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#1
J Velson

J Velson

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I am running Win XP, Svc pack 2. On boot up I get as far as click user name, then a quick blue screen of death appears and the system recycles to restart again. I can't read the BSofD msg - goes by too fast. I can boot in Safe mode, but not in Safe mode with network. I was tweaking wireless connections on my Linksys WRTG54 router when these problems started, so I am thinking that somehow network settings have become corrupt and preventing boot to complete. Looking for any ideas, suggestions given I can only access system in Safe Mode without network.
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#2
hfcg

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Hello, and welcome to Geeks To Go.
While in safe mode;
  • Click on the start button
  • Select control panel
  • Open system.
  • Select advanced.
  • Where it says "startup and recovery" select settings
  • Remove the check from automaticly restart.
Please note any error message.
Step 1

Start > Run, type
msconfig
<enter>

On the general tab, select SELECTIVE START UP then uncheck
load system.ini
load win.ini
load startup services
load startup items

Reboot.
Does the error repeat? If not, continue with the next part. If so, go to STEP 2.


If not, Start > Run, type
msconfig
<enter>

check load startup items
Reboot.
Does the error repeat? If not, continue with the next part. If so, go to STEP 2.


If not, Start > Run, type
msconfig
<enter>

check load startup services
Reboot.
Does the error repeat? If not, continue with the next part. If so, go to STEP 2.


If not, Start > Run, type
msconfig
<enter>

check load win.ini
Reboot.
Does the error repeat? If not, continue with the next part. If so, go to STEP 2.


If not, Start > Run, type
msconfig
<enter>

check load system.ini
Reboot.
Does the error repeat? If not, continue with the next part. If so, go to STEP 2.

Report back

-------------------------------------

STEP 2

When you find the error, repeating, you have arrived at the group that is causing the problem.

Leave everything as is and go to the tab with the same name as the one you just re-enabled and uncheck everything you find within the tab....reboot.

Does the probelm recur? If not, check one item and reboot, continuing until you discover the offending application/service

Then report back
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#3
J Velson

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OK I am working through it now..STOP 0x000000D1 is the msg
Startup services is the problem area, many to work through..
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#4
J Velson

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OK..the problem is with the Wireless Zero Configuration service. Please suggest next steps. Thanks
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#5
hfcg

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did you recently install a wireless adapter?
Or set up a wireless network?
Have you tried a restore point before this happened?
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#6
J Velson

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No, I have had a wireless router hooked up for some time. I use it for my work laptop, but not specifically for this device (though I use ethernet cable that runs through the wireless and then directly into the cable modem).

I was having problem connecting my laptop, so I was trying to reconfigure the wireless router settings. As part of that, I needed to power down the wireless router, which is when this problem started.

I did not connect the two events.
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#7
hfcg

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Try leaving the check box empty in msconfig.
Basically disable it from running, then see how things work.
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#8
J Velson

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Thanks, that's what I have done and things seem to be working fine. However, I occasionally move this computer to other part of the house and it has wireless capability. I will still need to get WZC working correctly. Any thoughts? You have been very helpful so far - much appreciated!
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#9
hfcg

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Not yet, give me some time to research this and I will.
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#10
Ztruker

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One suggestion. Use System Restore to a date before this started happening. That may resolve the problem.

You get to System Restore by clicking on Start, Programs, Accessories, System Tools, System Restore.
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