Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Advanced Cleaner


  • Please log in to reply

#1
IBAGOLFER1

IBAGOLFER1

    New Member

  • Member
  • Pip
  • 1 posts
I keep getting popups about my computer being infected. I am then directed to a site selling either Advanced Cleaner or Performance Optimizer. My scans have found nothing (McAfee, Rougue Remover, Yahoo). Any ideas?
Thanks
  • 0

Advertisements


#2
Wizard

Wizard

    Retired Staff

  • Retired Staff
  • 5,661 posts
Hi

Make sure you have this version of HijackThis,we will need it in the next post.
http://www.trendsecu...ckthis/download

Just get the self installer and install the application,you can find usage instructions at that site or here at G2G.
http://www.geekstogo...-Log-t2852.html

Dont worry about all the other stuff for now,just HijackThis from that list please.


Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP