[IBAGOLFER1]

I keep getting popups about my computer being infected. I am then directed to a site selling either Advanced Cleaner or Performance Optimizer. My scans have found nothing (McAfee, Rougue Remover, Yahoo). Any ideas?
Thanks

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Hi

Make sure you have this version of HijackThis,we will need it in the next post.
http://www.trendsecu...ckthis/download

Just get the self installer and install the application,you can find usage instructions at that site or here at G2G.
http://www.geekstogo...-Log-t2852.html

Dont worry about all the other stuff for now,just HijackThis from that list please.


Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

[Wizard]

Hi

Make sure you have this version of HijackThis,we will need it in the next post.
http://www.trendsecu...ckthis/download

Just get the self installer and install the application,you can find usage instructions at that site or here at G2G.
http://www.geekstogo...-Log-t2852.html

Dont worry about all the other stuff for now,just HijackThis from that list please.


Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.