Computer starting problem.
Started by
Jane5
, Feb 19 2008 01:23 PM
#1
Posted 19 February 2008 - 01:23 PM
#2
Posted 19 February 2008 - 04:50 PM
Replace the hard drive.
#3
Posted 19 February 2008 - 05:17 PM
Is that the only option? Besides, what if that is not the problem? How can you be sure?
(Thanks for replying.)
(Thanks for replying.)
#4
Posted 20 February 2008 - 03:44 PM
Well the fact it hangs at the HP screen which is where it finds the hard drive and the fact that it doesn't even show you the Vista loading screen are two signs that the drive may be starting to become defective.
All of your symptoms point to hard drive issues. If the drive is mechanically defunct, it will pack up altogether and then you will have no option but to replace it if you want to carry on using that computer.
All of your symptoms point to hard drive issues. If the drive is mechanically defunct, it will pack up altogether and then you will have no option but to replace it if you want to carry on using that computer.
#5
Posted 23 February 2008 - 05:31 PM
Well, it usually stops at the black "_" screen.
#6
Posted 24 February 2008 - 10:59 AM
#7
Posted 24 February 2008 - 01:14 PM
Download, and run free diagnostic tool from your hard drive manufacturer site.
Download, and run "memtest": http://www.memtest86.com/
Download, and run "memtest": http://www.memtest86.com/
#8
Posted 29 March 2008 - 10:38 PM
Jane,
Did you install any software, hardware, updates or change anything BEFORE you computer started to behave this way? Generally, when a PC starts to "flake out" - it's because something was done to it that corrupted something.
I GOOGLED your HP model and it is a desktop PC. Typically, desktop PC hard drives don't tend to fail after only 1 year. I'm not ruling out the possibility that your hard drive has failed - but I wouldn't blindly replace it unless you know for a fact that it HAS failed.
There are MANY things that could be causing your PC to behave this way - NOT just a defective hard drive. When you power ON your PC, is the fan in the back working properly. AMD Processors run at higher temperatures than Intel processors - so proper cooling is VERY important. If the processor or power supply's fan isn't working - overheating could cause strange things to happen. Question - does this happen when you first turn on the PC or after it's been running for awhile? If it fails after it's been on for a period of time - it could be a cooling issue.
Based on your original post, I would not blindly declare what's causing your PC to flake out after only 1 year as there are MANY possible reasons. If you can provide a little more information - I might be better able to narrow down the cause. Again - the first thing to as is WHAT if anything was installed, updated, etc BEFORE your PC started to act up. 90% of the time, the problems are caused by a change made to the OS, Software or new hardware added.
The other, obvious thing, would be to contact HP and determine what kind of warrantee or support came with your PC. If you purchased an extended warrantee from the reseller, you may want to contact that reseller. Generally, having an extended mfg or reseller warantee only helps if the physical hardware fails (motherboard, power supply, hard drive, memory, etc.). If you contracted a virus or installed software that corrupted your PC - they best the reseller can do is to restore your hard drive to it's factory loaded state. If you haven't performed regular backups of your data - you won't be able to get that data back after your hard drive is re-loaded.
Again - don't blindly assume that your hard drive has gone bad. There are dozens of possible things that could be causing this. Reply with more information and I may be able to point you in the right direction.
Hope this helps.
John
Did you install any software, hardware, updates or change anything BEFORE you computer started to behave this way? Generally, when a PC starts to "flake out" - it's because something was done to it that corrupted something.
I GOOGLED your HP model and it is a desktop PC. Typically, desktop PC hard drives don't tend to fail after only 1 year. I'm not ruling out the possibility that your hard drive has failed - but I wouldn't blindly replace it unless you know for a fact that it HAS failed.
There are MANY things that could be causing your PC to behave this way - NOT just a defective hard drive. When you power ON your PC, is the fan in the back working properly. AMD Processors run at higher temperatures than Intel processors - so proper cooling is VERY important. If the processor or power supply's fan isn't working - overheating could cause strange things to happen. Question - does this happen when you first turn on the PC or after it's been running for awhile? If it fails after it's been on for a period of time - it could be a cooling issue.
Based on your original post, I would not blindly declare what's causing your PC to flake out after only 1 year as there are MANY possible reasons. If you can provide a little more information - I might be better able to narrow down the cause. Again - the first thing to as is WHAT if anything was installed, updated, etc BEFORE your PC started to act up. 90% of the time, the problems are caused by a change made to the OS, Software or new hardware added.
The other, obvious thing, would be to contact HP and determine what kind of warrantee or support came with your PC. If you purchased an extended warrantee from the reseller, you may want to contact that reseller. Generally, having an extended mfg or reseller warantee only helps if the physical hardware fails (motherboard, power supply, hard drive, memory, etc.). If you contracted a virus or installed software that corrupted your PC - they best the reseller can do is to restore your hard drive to it's factory loaded state. If you haven't performed regular backups of your data - you won't be able to get that data back after your hard drive is re-loaded.
Again - don't blindly assume that your hard drive has gone bad. There are dozens of possible things that could be causing this. Reply with more information and I may be able to point you in the right direction.
Hope this helps.
John
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