New to Vista
Posted 21 February 2008 - 08:25 AM
Posted 21 February 2008 - 08:48 AM
Instead of using the F10 function to restore your computer, It would be best to create a set of recovery disc.
The paper that you removed to take the computer out of the box gives instructions on how to do this.
After you make the recovery disc, restore the computer with the disc. (following the written instructions).
Please put the recovery disc in a secure place for safe keeping.
Posted 21 February 2008 - 08:59 AM
Posted 21 February 2008 - 09:24 AM
There are infections that will cause this kind of issue.
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users