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Internet cuts out when sending/receiving mail


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#1
Clairexists

Clairexists

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When I connect to Outlook Express I receive all new messages but my internet connection then fails and I get a 'recipient rejected' message. Outgoing messages are sometimes received by other people and sometimes not, but they always register as 'sent' in the 'sent folder'. As soon as I send a message, the connection cuts again. Any ideas much appreciated.
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#2
Will_00

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You may want to try and send the same exact emails that you have been sending on a web based email account (Such as Gmail)- as it may be a problem with bandwith. Try sending emails that are large and some that are small to the same email account.
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#3
Clairexists

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I don't think it can be that as I never send large emails and my connection cuts out when I receive anything at all regardless of size - basically as soon as I access OE it receives mail and then the internet connection goes down, If I want to send something I have to re-establish the connection and then as soon as I've sent a message it goes down again.
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