[Rungee]

I've been having trouble with my browser. Often when I visit a new page, it will try to open a new window to spyware-secure.com I can't seem to get rid of whatever is causing it. Here is my log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:21:14 PM, on 2/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.netins.net/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: OSCM Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6447 bytes

[Advertisements]

Hi Rungee

welcome to geekstogo

sorry to keep you waiting. lets do a deeper scan of your machine for me to analyse.

(if your problem has already been resolved, could you just let me know so that i an move onto other logs to help others, thanks)

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

you may need to post the logs over 2 replies to ensure all the information is posted.

andrewuk

[andrewuk]

Hi Rungee

welcome to geekstogo

sorry to keep you waiting. lets do a deeper scan of your machine for me to analyse.

(if your problem has already been resolved, could you just let me know so that i an move onto other logs to help others, thanks)

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

you may need to post the logs over 2 replies to ensure all the information is posted.

andrewuk

[Rungee]

Thanks for the welcome

The computer that is having the problems is my father's. I will try to make it over there and post the new logs within a day or two.

[andrewuk]

no problem, i will be here.

be aware, though, that this is likely to take several posts from me to resolve

andrewuk

[Rungee]

Deckard's System Scanner v20071014.68
Run by Louise on 2008-03-02 16:16:17
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
70: 2008-03-02 22:16:25 UTC - RP1195 - Deckard's System Scanner Restore Point
69: 2008-03-02 21:56:14 UTC - RP1194 - System Checkpoint
68: 2008-02-24 00:08:46 UTC - RP1193 - Installed AVG 7.5
67: 2008-02-24 00:07:56 UTC - RP1192 - Removed AVG 7.5
66: 2008-02-24 00:06:37 UTC - RP1191 - Removed Windows Defender


-- First Restore Point --
1: 2007-12-25 02:38:41 UTC - RP1126 - Removed ItsDeductible Express


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Louise.exe) ----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:18:27 PM, on 3/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Louise\Desktop\tonys\dss\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Louise.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.netins.net/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: OSCM Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 5117 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 cdrbsdrv - c:\windows\system32\drivers\cdrbsdrv.sys <Not Verified; B.H.A Corporation; B's Recorder GOLD7>
R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>

S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 OSCM Utility Service - c:\program files\novatel wireless\sprint\sprint pcs connection manager\oscmutilityservice.exe <Not Verified; Sprint Spectrum, L.L.C; OSCM>
R2 sprtsvc_dellsupportcenter (SupportSoft Sprocket Service (dellsupportcenter)) - c:\program files\dell support center\bin\sprtsvc.exe /service /p dellsupportcenter


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2004-06-15 15:26:36 344 --a------ C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp psc 1200 series#1075226847.job
2004-01-16 15:23:07 258 --a------ C:\WINDOWS\Tasks\ISP signup reminder 1.job


-- Files created between 2008-02-02 and 2008-03-02 -----------------------------

2008-02-23 16:58:41 0 d-------- C:\Program Files\Enigma Software Group
2008-02-23 16:20:54 0 d-------- C:\Program Files\Trend Micro
2008-02-23 15:41:16 0 d-------- C:\Documents and Settings\Louise\Application Data\Uniblue
2008-02-03 13:59:11 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-02-03 11:10:43 0 d-------- C:\dexter
2008-02-03 11:07:26 0 d-------- C:\Program Files\uTorrent
2008-02-03 11:07:20 0 d-------- C:\Documents and Settings\Louise\Application Data\uTorrent


-- Find3M Report ---------------------------------------------------------------

2008-02-23 17:59:05 0 d-------- C:\Program Files\Common Files
2008-01-24 19:04:43 0 d-------- C:\Program Files\Dell Support Center
2008-01-24 19:04:25 0 d-------- C:\Program Files\Common Files\supportsoft
2008-01-20 17:32:54 0 d-------- C:\Documents and Settings\Louise\Application Data\Adobe
2008-01-20 17:32:47 1158 --a------ C:\WINDOWS\mozver.dat
2008-01-13 12:34:51 0 d-------- C:\Program Files\Novatel Wireless
2008-01-06 13:08:30 0 d-------- C:\Program Files\DTC Library


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{EBF2BA02-9094-4C5A-858B-BB198F3D8DE2}"= C:\Program Files\Winamp Toolbar\winamptb.dll [ ]

[-HKEY_CLASSES_ROOT\CLSID\{EBF2BA02-9094-4C5A-858B-BB198F3D8DE2}]
[HKEY_CLASSES_ROOT\WINAMPTB.AOLToolBand.1]
[HKEY_CLASSES_ROOT\TypeLib\{538CD77C-BFDD-49b0-9562-77419CAB89D1}]
[HKEY_CLASSES_ROOT\WINAMPTB.AOLToolBand]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [10/19/2005 07:59 AM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [10/19/2005 07:59 AM]
"WinampAgent"="C:\Program Files\Winamp\winampa.exe" [10/09/2007 11:28 PM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 09:24 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 10:16 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 01:56 AM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 09:23 AM]
"ekwiiniuzv"="c:\documents and settings\louise\local settings\application data\ekwiiniuzv.exe" [02/12/2008 05:11 PM]

C:\Documents and Settings\Louise\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 9:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 9:00:00 AM]
hp psc 1000 series.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe [4/6/2003 1:17:18 AM]
hpoddt01.exe.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [4/6/2003 1:06:58 AM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8666c129-c203-11dc-be89-000d565feec5}]
AutoRun\command- E:\LiteAuto.exe




-- Hosts -----------------------------------------------------------------------

127.0.0.1 007guard.com
127.0.0.1 www.007guard.com
127.0.0.1 008i.com
127.0.0.1 008k.com
127.0.0.1 www.008k.com
127.0.0.1 00hq.com
127.0.0.1 www.00hq.com
127.0.0.1 010402.com
127.0.0.1 032439.com
127.0.0.1 www.032439.com

7791 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-03-02 16:20:10 ------------

[Rungee]

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Celeron® CPU 2.40GHz
Percentage of Memory in Use: 45%
Physical Memory (total/avail): 638 MiB / 347.7 MiB
Pagefile Memory (total/avail): 1559.88 MiB / 1326.69 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1917.56 MiB

C: is Fixed (NTFS) - 37.24 GiB total, 21.28 GiB free.
D: is CDROM (Unformatted)

\\.\PHYSICALDRIVE0 - WDC WD400EB-75CPF0 - 37.27 GiB - 2 partitions
\PARTITION0 - Unknown - 31.35 MiB
\PARTITION1 (bootable) - Installable File System - 37.24 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.


[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Infogrames\\Atari Arcade Hits 1\\pong.exe"="C:\\Program Files\\Infogrames\\Atari Arcade Hits 1\\pong.exe:*:Disabled:Pong"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:µTorrent"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Louise\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=GRANDMA
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Louise
LOGONSERVER=\\GRANDMA
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\GTK\2.0\bin
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Louise\LOCALS~1\Temp
TMP=C:\DOCUME~1\Louise\LOCALS~1\Temp
USERDOMAIN=GRANDMA
USERNAME=Louise
USERPROFILE=C:\Documents and Settings\Louise
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Louise (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
µTorrent --> "C:\Program Files\uTorrent\uTorrent.exe" /UNINSTALL
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
BCM V.92 56K Modem --> C:\WINDOWS\BCMSMU.exe quiet
Broadcom Management Programs --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{89EE857B-8970-4F9F-AB58-A1C873AC72B3} /l1033
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Media Experience --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support Center --> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
DivX --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Player --> C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
DS21Patch --> MsiExec.exe /I{9B79DCB0-AAD7-456B-8D07-433C936FA24B}
DTC Library --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\DTC Library\Uninst.isu"
Freecell --> C:\WINDOWS\Freecell Uninstaller.exe
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Memories Disc --> MsiExec.exe /X{B376402D-58EA-45EA-BD50-DD924EB67A70}
HP Photo and Imaging 2.0 - All-in-One --> MsiExec.exe /X{9867A917-5D17-40DE-83BA-BEA5293194B1}
HP Photo and Imaging 2.0 - All-in-One Drivers --> MsiExec.exe /X{6ECB39BD-73C2-44DD-B1A0-898207C58D8B}
HP Photo and Imaging 2.0 - hp psc 1200 series --> C:\Program Files\Hewlett-Packard\Digital Imaging\{7C8BB31C-E09E-4c7d-BBF1-45E33B467FE1}\Setup\hpzscr01.exe -datfile hposcr02.dat -forcereboot
hp psc 1200 series --> MsiExec.exe /X{C900EF06-2E76-49C7-8DB0-41F629B21DC5}
ImageMixer VCD/DVD2 for OLYMPUS --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F51A0CA-2BDD-474E-BB90-C7FA8EA78F52}\Setup.exe" -l0x9 UNINSTALL
Intel® Extreme Graphics Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
J2SE Runtime Environment 5.0 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150010}
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 4 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150040}
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
J2SE Runtime Environment 5.0 Update 9 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150090}
Jasc Paint Shop Photo Album --> MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Jasc Paint Shop Pro 8 Dell Edition --> MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Java 2 Runtime Environment, SE v1.4.2 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142000}
Java™ 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Encarta Encyclopedia Standard 2004 --> MsiExec.exe /I{04410044-9149-45C6-A806-F2BF9CFCE762}
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Mozilla Firefox (2.0.0.12) --> C:\PROGRA~1\Mozilla Firefox\uninstall\helper.exe
MSN Music Assistant --> rundll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msninst.inf,Uninstall
OLYMPUS Master --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{BA820A24-704B-428D-9904-71A10DAC1372} /l1033 /zUNINSTALL
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Shockwave --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\Install.log
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Sprint Mobile Broadband (Novatel Wireless) - Lite --> MsiExec.exe /I{143439E9-658B-4C22-86D1-59D1F70F1ABD}
TurboTax Deluxe 2004 --> C:\Program Files\TurboTax\Deluxe 2004\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2004\Uninstall.log" -NoGui
TurboTax Deluxe 2005 --> C:\Program Files\TurboTax\Deluxe 2005\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2005\Uninstall.log" -NoGui
TurboTax ItsDeductible 2005 --> MsiExec.exe /X{2E7595EC-4FB1-4E29-93D4-9083C8A9B107}
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Winamp --> "C:\Program Files\Winamp\UninstWA.exe"
Winamp Toolbar --> "C:\Program Files\Winamp Toolbar\uninstall.exe"
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
WordPerfect Office 11 --> MsiExec.exe /I{54F90B55-BEB3-4F0D-8802-228822FA5921}
Yahoo! Anti-Spy --> C:\PROGRA~1\Yahoo!\common\unypsr.exe
Yahoo! Install Manager --> C:\WINDOWS\system32\regsvr32 /u C:\WINDOWS\DOWNLO~1\YINSTH~2.DLL
Yahoo! Toolbar for Internet Explorer --> C:\PROGRA~1\Yahoo!\common\unyt.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type5539 / Warning
Event Submitted/Written: 02/23/2008 05:52:27 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type5524 / Warning
Event Submitted/Written: 02/23/2008 03:29:56 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type5517 / Error
Event Submitted/Written: 02/23/2008 03:07:47 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application MSPAINT.EXE, version 5.1.2600.1106, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type5509 / Warning
Event Submitted/Written: 02/16/2008 09:08:33 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type5508 / Error
Event Submitted/Written: 02/16/2008 06:59:10 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application acrord32.exe, version 8.1.0.137, faulting module unknown, version 0.0.0.0, fault address 0x24001f55.
Processing media-specific event for [acrord32.exe!ws!]



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type17483 / Error
Event Submitted/Written: 02/26/2008 08:47:37 PM
Event ID/Source: 8003 / MRxSmb
Event Description:
The master browser has received a server announcement from the computer DEBS
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{2BE185E8-B5AB-4E41-94D7.
The master browser is stopping or an election is being forced.

Event Record #/Type17375 / Error
Event Submitted/Written: 02/23/2008 06:10:33 PM
Event ID/Source: 6161 / Print
Event Description:
untitledLouiseHP PSC 750NT EMF 1.00811206656278941641\\GRANDMA0 (0x0)

Event Record #/Type17337 / Warning
Event Submitted/Written: 02/23/2008 04:59:12 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%%8271.1.1593.0{34862B3C-E4DC-474A-8B10-2D6FE4CE8A2E}GRANDMALouiseS-1-5-21-4219429276-4052710271-3419638316-1007Unknown044http://go.microsoft.com/fwlink/?linkid=74409regkey:HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\SpyHunter Security Suite;runkey:HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\SpyHunter Security Suite;file:C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe0%%807Not Yet ClassifiedNot Yet Classified

Event Record #/Type17311 / Warning
Event Submitted/Written: 02/23/2008 03:47:19 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%%8271.1.1593.0{D8BF120F-B973-4875-BEFC-B71D5579C86D}GRANDMALouiseS-1-5-21-4219429276-4052710271-3419638316-1007Unknown044http://go.microsoft.com/fwlink/?linkid=74409regkey:HKCU@S-1-5-21-4219429276-4052710271-3419638316-1007\Software\Microsoft\Windows\CurrentVersion\Run\\Uniblue RegistryBooster 2;runkey:HKCU@S-1-5-21-4219429276-4052710271-3419638316-1007\Software\Microsoft\Windows\CurrentVersion\Run\\Uniblue RegistryBooster 2;file:C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe0%%807Not Yet ClassifiedNot Yet Classified

Event Record #/Type17280 / Warning
Event Submitted/Written: 02/23/2008 07:57:09 AM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.



-- End of Deckard's System Scanner: finished at 2008-03-02 16:20:10 ------------

[andrewuk]

Hi Rungee

i cant see any sign of an antivirus program on this machine. is this the case? if so, i would like you to install one (see STEP 1) as a matter of priority, otherwise your machine will be highly vulnerable to infection and we will just be chasing our tails as the machine becomes reinfected.

in this post, we will also flush your temp folders and do some other scans to see what they find.

also, do you know what these files are?
c:\documents and settings\louise\local settings\application data\ekwiiniuzv.exe
E:\LiteAuto.exe


====STEP 1====
First you have to download an antivirus. This program is basic for the security of your computer and in todays age not having one will probably lead to disaster for your computer.

Please go http://www.avast.com.../down_home.html and download avast! 4 Home Edition to your desktop. Locate the file that you just downloaded, double-click on the file to launch the installation of avast!

Click Next on the avast! Setup window and on the next window with the ReadMe File.
Now you will see the Legal Agreement, just click I agree, and then click Next to continue.

You will be prompted with Configuration window, make sure that you choose Typical configuration and then click Next. Click Next to the windows that will follow, when the installation will finish, you will be given an option to schedule a boot time scan, select No

Now you have to restart your machine, select Restart and then click Finish.

After you restart you will get a message about avast! it will give you the general "Hello and Thank you for choosing our Product." Also after you restart you will notice 2 new icons in the bottom right corner of the screen.

VERY IMPORTANT - after restarting, right click on the a in the taskbar and select Updating, then highlight and click Program.

You will get popup after its done updating. If avast! had to download anything for your computer you may get a message asking you to restart.

After you have updated avast! right click the small icon a in task bar and click Start Avast! AntiVirus

Click Program Registration and you will be taken to their website. Fill out the form and then check you e-mail. Once you get an e-mail from them (usually about 1 minute after submitting the form) copy and paste the serial they provided into the highlighted box. Then click ok.

After this, you will need to Schedule Boot-Time Scan with avast! Click on the little button placed up in the left corner, and select Schedule Boot-Time Scan. Read also this tutorial http://www.schmahl.n...astbootscan.htm it may make it easier to you to follow the steps.

Next, choose
Scan all local disks
scan archive files
click on Schedule
On the next dialog Operating system restart needed select Yes
Now avast! will restart your computer and start to scan before Windows fully loads.

IMPORTANT NOTE since your system has infections on it, avast! will give you dialog box with recommended actions, and options, please make sure if this happens, to click the Move to Chest button, and not to delete any reported files.

On completion of the boot scan there will be a report at this location C:\Program Files\Alwil Software\Avast4\DATA\report\AswBoot.txt Please post that in your next reply.


====STEP 2====
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


====STEP 3====
Download and scan with SUPERAntiSpyware Free for Home Users

• Double-click SUPERAntiSpyware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
• Under "Configuration and Preferences", click the Preferences button.
• Click the Scanning Control tab.
• Under Scanner Options make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen.
• Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan.
• Click "Next" to start the scan. Please be patient while it scans your computer.
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes".
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

====STEP 4====
Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


====STEP 5====
Please do an online scan with Kaspersky WebScanner

Click on Accept

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

In your next reply could i see:
1. confirmation that you installed the antivirus program, or that you had one installed already
2. if you know what those files are
3. the SUPERantispyware log
4. the malwarebytes log
5. the kaspersky log
6. a new hijackthis log

there will be a lot of information to post in your next reply and you will most likely need to post it over more than one reply to ensure it is all completely posted.

andrewuk

[andrewuk]

still with us?

[andrewuk]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.