Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.
Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click 'Kill process' for each one if they are still listed (they shouldn't be - but double check):
c:\windows\system32\htvflr.exe
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O2 - BHO: (no name) - {302A3240-4805-4a34-97D7-1645A0B08410} - (no file)
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\SHALOW~1\LOCALS~1\Temp\se.dll,DllInstall
Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:
c:\windows\system32\htvflr.exe
Run SpSeHjFix again. Save the log somewhere.
Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here along with a new FindIt log and the following:
Download FindQoologic-Narrator.zip at http://forums.net-in...=post&id=134981 and save it to your Desktop. Create a new folder on your desktop (right click and select New->Folder) and call it FindQoologic. Now unzip the file contents of that zip file into that folder. Locate and double-click the Find-Qoologic.bat file to run it. Wait until a text file opens and post that in your next reply.
Download DllCompare http://www.greyknigh.../DllCompare.exe and run it. Click on the 'Locate.com' button. Wait a few seconds and then click on the 'Compare' button. Let it run, then click on 'Make a log of what was found'. Post that log here. Note: If you are having problems using DllCompare (16 bit error), copy autoexec.nt from the C:\WINDOWS\repair folder to C:\WINDOWS\system32 folder. Now try running DllCompare.