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#1
gd99

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I have windows XP for no reason it's keeps turning off then comes straight back on any body help.one usb port at the front is broken.
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#2
hfcg

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Hello, and welcome to Geeks To Go.
When you say that it turns off, and then right back on. Does it restart at the XP screen?
Do you have to log in again?
Are all the programs that you where running still running, or do you have to restart them?
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#3
gd99

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Does it restart at the XP screen? yes
Do you have to log in again?yes
Are all the programs that you where running still running, or do you have to restart them? restart them
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#4
hfcg

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What is happening is that when your system encounters an error it restarts automaticlly.
In order to find out what the error is we will have to disable automatic restart on error.
  • Click on the start button
  • Select Control panel
  • Open System
  • Select advanced
  • Select Start up and recovery
  • Uncheck automaticlly restart on error
In the blue screen look for a Stop error.
Post the whole stop error.
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#5
gd99

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Is the Stop error when it restart's if it is file nr 9?
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#6
hfcg

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No, it would say "stop error" and then a number like 000xx9.
Did the computer hang at the blue screen?
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#7
gd99

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No straight to the xp login page.
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#8
hfcg

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Can you get a known good power supply for testing purposes?
Here is a link to an article on how to change a power supply.
You would only need to change the wires for the test.
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#9
gd99

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I found this
device.(12)
03c4 08:02:25 16:18:08:20 e=1002020. The driveletter does not specify a valid
 device.(12)
and this
exe, version 4.3.23.2 --
0a68 08:01:16 02:46:50:17 e=0. Filesystem reports internal version 3.0
0b08 08:01:16 10:36:32:25 e=0. SetEnumErrLevel: errorlevel is 1 [Dflt]
0b08 08:01:16 10:36:33:00 e=0. -- Starting C:\Program Files\Ahead\InCD\InCD

and this
device.(12)
03c4 08:02:25 16:18:08:20 e=1002020. The driveletter does not specify a valid
 device.(12)

Edited by gd99, 25 February 2008 - 04:15 PM.

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#10
gd99

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Can you get a known good power supply for testing purposes?
Here is a link to an article on how to change a power supply.
You would only need to change the wires for the test.

Not unless i take it from my other computer?
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#11
hfcg

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While this may be a power supply, or hard drive, error I would like to rule out Malware.
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#12
gd99

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Ok thanks for now?
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