I hope I've posted this in the correct section of your site. My problem is that recently I have noticed that when I try to move files between folders, or access some files from folders, an error message appears on the screen saying 'Dr Watson Postmortem Debugger has encountered a problem and needs to shut down'. At this point, my system seems to freeze completely and quite often it does not recover and I am forced to reboot the computer. This was a mystery to me as I wasn't aware that ordinary folders could freeze or crash (I'm still not clear on this!) and I'd never heard of this Dr Watson thing, and so assumed it was some malware I had picked up. However, I've tried reading up on it and it seems like it is a part of Windows XP (so hopefully I am right to post this in the XP forum). Really my question is, what is this Dr Watson, what is causing it to mess up my PC all of a sudden and what can I do about it?
I have followed your step by step guide before posting my hijack this log. The AVG anti-spyware scan did throw up a trojan called something like hook.c, as well as a bunch of tracking cookies that I deleted. For some reason, I wasn't able to see a report although I'd asked it to automatically generate one, I must have done something wrong. The AVG virus scan told me that I had no threats, so I'm not sure what to make of that. I tried using pandascan for verification of this but I seemed unable to run the 'controles' needed to make it work.
Really, I'm at a complete loss as to what's going on, so any help anyone could give me would be enormously appreciated!
HiJackThis_log.txt 7.7KB 240 downloads