Neither unit will produce sound.
I have tried un-installing and re-installing via the device manager, to no avail. I think what is happening is that the computer is 'confused' into thinking the new burners are the same characteristically as the old ones, and doesn't 'realize' they are different devices.
I have now physically as well as virtually un-installed both units from the computer, which brings me to my question.
In order to have the computer recognize them for what they are, do I need to make any registry changes before physically re-installing them? I plan on installing them 1 at a time, this time. Also, should I un-install any third party burning and copying software (such as Nero and DVD Shrink) before doing so?
Thank you to anyone who posts a reply and helps me out.