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MS Ofiice 2000 applications hang


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#1
montmurf

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I run both "spybot" and "spysubtract" and my Office 2000 applications all hang now when I open or close them. For example, opening a Word 2000 doc. takes 3 or 4 minutes. What's up?
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#2
peterm

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Is this only after you installed both "spybot" and "spysubtract ?
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#3
montmurf

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Actually it's been happening for over 1 year. I installed Spybot and Spysubtract 6 months ago as a fix to this problem. Up until this week, running the 2 Spy's one after the other would always show several adware spy's found and deleted etc...
And this in itself would restore my Office applications to normal working order. But now, the 2 Spy's no longer fix the "hangs" and possibly aggrivate the situation.

Also, the Office hangs seem to coincide with a memory leak. After closing programs, previously used resources are not restored. For example.... If I have 2 or 3 applications running (I.E., Address Book, Word etc...) and resouces are down to 50% or 60%. After closing everything, resource usage remains low, stays around 50% or 60% etc...The 2 problems seem synonymous with one another.

Thanks for heping.
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#4
peterm

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I think you may have to to do a hijack this log
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#5
montmurf

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Do you mind explaining how to do it. I'm not familiar with this one?
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#6
gerryf

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Always a good idea to visit the malware forum (see link in my signature), and follow the instructions at the top.

I don't think they are related issues though.

First, have you run a repair of office 2000? Insert your cd and follow the prompts.

Second? Have you downloaded the appropritate office updates?
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#7
montmurf

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Will try these things and get back to you thanks....
Terry
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