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Ad-Aware can't delete anything it finds [CLOSED]


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#1
Amanda_34

Amanda_34

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Hi All,

I need some serious help. I'm about to eeexxxpppllllooooddddeee!

My computer is infested with those spywares and tracking softwares. I have tried Ad-Aware. However, it cannot delete what it finds. GREAT! I have tried it in SAFE MODE but my mouse doesn't work (in SAFe MODE). Is that normal?

I have also tried SPYBOT. It only found 3 items as opposed to 56 for AD-Aware. Norton Anti-Virus says "no viruses found".

Here is my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 1:38:18 PM, on 23/04/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\DESKTOP\CV\HIJACKTHIS.EXE

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {6BF52A52-394A-11D3-B153-00C04F79FAA6} (Windows Media Player) - http://activex.micro...en/nsmp2inf.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...llInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by21fd.bay21....es/MsnPUpld.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/...h/v2/EARTPX.cab
O16 - DPF: TruePass EPF 7,0,100,684 - https://blrscr3.egs-...sapplet-epf.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab

[FONT=Optima][SIZE=7][COLOR=blue][B]Thanks in advance for reading this!
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#2
greyknight17

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I see you posted in the Ad-aware section also. The mouse not working in Safe Mode might be normal. I assume that this is not one of the regular PS/2 mouse right? The problem is that the fancy mice that we have today require third party drivers and Safe Mode disables everything and runs what's required only to function properly.

The only thing I find wrong in this log is one entry:

R3 - Default URLSearchHook is missing


You may run HijackThis and then check and fix that entry.

Are these just regular cookies from ad companies like Double Click? It should be ok, but they should have been blocked by Spybot if you enabled the silent blocking of bad pages (it's in the Immunize section).
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#3
greyknight17

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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